At a Glance
- Tasks: Enforce parking regulations and maintain community relations while patrolling Eastleigh.
- Company: Join Eastleigh Borough Council, dedicated to creating sustainable communities.
- Benefits: Enjoy 25-28 days leave, a pension scheme, and discounts on leisure memberships.
- Other info: Dynamic role with opportunities for career growth and a supportive work environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: GCSEs or equivalent, with experience in parking enforcement preferred.
The predicted salary is between 31596 - 31596 £ per year.
Full Time Eastleigh, Hampshire
Posted 1 day ago
Band 4 – Salary £31,596 / Year
Closes: 31 May 2026
Website Eastleigh Borough Council
Permanent 37 hours a week (with weekend work based on a 6-week rota.)
Do you want to make a difference? Here at Eastleigh Borough Council we are committed to making a positive difference for all the residents, businesses and visitors to Eastleigh and we are proud to be delivering on our promise to create sustainable and healthy communities and increase employment and wellbeing opportunities for all.
About The Role
Provide professional and efficient parking enforcement duties in accordance with statutory provisions and regulations. Carry out patrols of the car parks and streets within the council boundary reporting issues and taking a proactive and customer focused approach at all times.
Your Duties Will Include
- Undertake regular patrols of car parks and streets in a safe and courteous manner
- Issue Penalty Charge Notices in accordance with parking regulations
- Inspect and enforce Disabled parking provision
- Report any areas of damage or vandalism to buildings, signs or lines within the car parks Streets and other areas around the borough to the Senior Officer
- Ensure all enquiries from the public are dealt with in a positive and courteous manner at all times
- Report any action of criminal activity to the Police
- Maintain good community relations and act in the best interests of the council at all times
- Carry out duties in a safe and proper manner both for yourself and for the wellbeing of others
- Inform motorists of parking facilities available to them in the Town Centre or elsewhere
- Keep Parking fleet vehicles in a clean and tidy condition and carry out daily maintenance checks
- Carry out first line maintenance of parking ticket machines, to include battery changes Cleaning, clearing ticket and coin jams, changing ticket rolls as well as ensuring ticket machines are showing accurate date/time
About You
We are seeking a highly motivated and proactive Senior Civil Enforcement Officer (SCEO) to support the effective delivery of the Council’s Parking Services. This is a varied, hands‑on position combining frontline enforcement with operational supervision and specialist responsibilities, including CCTV operations and abandoned vehicle investigations. You will play a key role in maintaining safe, accessible parking, ensuring compliance with relevant legislation, and delivering a high‑quality, customer‑focused service to the public.
Skills & Experience
- Experience in parking enforcement or a similar regulatory environment.
- Strong supervisory and team leadership skills
- Excellent communication and customer service abilities
- Ability to work outdoors in all weather conditions
- Good organisational skills and attention to detail
- Confidence using IT systems and mobile enforcement technology.
- Practical, hands‑on approach, including basic equipment maintenance
- Knowledge of CCTV systems and operations
- Understanding of parking enforcement legislation and abandoned vehicle processes
- Awareness of local authority CCTV services and regulatory frameworks
Qualifications
- Minimum of 5 GCSEs or equivalent experience.
- Civil Parking Enforcement qualification or equivalent experience.
- Full UK driving licence.
Our Benefits Include
- 25-28 days annual leave (dependant on local government continuous service)
- Defined Benefit Pension Scheme
- Places Leisure, Eastleigh – 30% off Full Membership
- Confidential Employee Advice and Support Programme
- Excellent town centre working environment close to public transport links
- Discounted parking
Please include your CV and a supporting statement with your application. If you have the skills, experience and motivation we are looking for, we would love to hear from you.
For information about the role please contact Paul Nicholls by emailing.
Closing date: 31 May 2026
Interview date: 9 June 2026
To apply for this job please visit jobs.eastleigh.gov.uk.
Senior Civil Enforcement Officer in Eastleigh employer: South East Employers
Eastleigh Borough Council is an excellent employer dedicated to fostering a positive impact on the community, offering a supportive work culture that prioritises employee wellbeing and professional growth. With competitive benefits such as generous annual leave, a defined benefit pension scheme, and discounts at local leisure facilities, employees enjoy a fulfilling work-life balance while contributing to the safety and accessibility of Eastleigh's parking services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Civil Enforcement Officer in Eastleigh
✨Tip Number 1
Get to know the company! Research Eastleigh Borough Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the council's culture, which can give you an edge during the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to parking enforcement and customer service. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the position and ready to take the next step in your career with us.
We think you need these skills to ace Senior Civil Enforcement Officer in Eastleigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in parking enforcement or similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Strong Supporting Statement:Your supporting statement is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Civil Enforcement Officer role. Be specific about your experience and how it aligns with our mission at Eastleigh Borough Council.
Show Off Your Customer Service Skills:Since this role involves a lot of public interaction, make sure to highlight your excellent communication and customer service abilities. We love candidates who can maintain good community relations and handle enquiries positively!
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Eastleigh Borough Council.
How to prepare for a job interview at South East Employers
✨Know Your Stuff
Make sure you brush up on parking enforcement legislation and the specific duties of a Senior Civil Enforcement Officer. Familiarise yourself with the local area, including common parking issues and regulations, so you can demonstrate your knowledge during the interview.
✨Show Off Your Customer Service Skills
Since this role involves a lot of public interaction, be ready to share examples of how you've handled difficult situations with customers in the past. Highlight your ability to maintain a positive attitude and resolve conflicts effectively.
✨Demonstrate Your Team Leadership
As a Senior Officer, you'll need strong supervisory skills. Prepare to discuss your experience leading teams or projects, focusing on how you motivate others and ensure compliance with regulations while maintaining a high standard of service.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving abilities in real-world situations. Think about how you would handle various parking enforcement scenarios, such as dealing with vandalism or managing community relations.
