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For Companies At a Glance
- Tasks: Lead housing repairs and maintenance services, ensuring top-notch customer experience.
- Company: Eastleigh Borough Council, committed to a flexible and inclusive work environment.
- Benefits: 31 days annual leave, flexible working, and a defined benefit pension scheme.
- Why this job: Shape the future of housing services and make a real difference in your community.
- Qualifications: Experience in housing legislation, customer service, and contract management.
- Other info: Join a passionate team dedicated to personal and professional development.
The predicted salary is between 54617 - 76463 £ per year.
Overview
Housing Repairs & Maintenance Manager – Eastleigh Borough Council
Full Time • Salary from £54,617 (Band 11) per annum • Permanent contract • 37 hours per week, hybrid working available
Closes: 8 March 2026
The role
Working alongside the Head of Housing, your role will be critical to ensuring the successful establishment of our housing repairs and maintenance services. This is an exciting opportunity to help shape the Councils housing service, ensuring all regulatory requirements are met and providing a seamless customer experience. The post is responsible for delivering high-quality repairs and maintenance services to our tenants, including responsive and planned repairs, voids and asset management. Ensuring all our properties achieve compliance with statutory building regulations and delivering tenant focussed repairs, getting it right first time.
About You
- In-depth knowledge and experience of applying the legislation, regulations, codes of practice and industry standards for residential housing
- Commitment to achieving a high standard of customer service
- Ability to design and deliver services and partnerships
- Experience of procuring and managing contracts
- Ability to work independently and manage multiple priorities
About Us
In return you will be working with a great team in an organisation that is truly committed to a flexible, inclusive and enjoyable work environment. We are passionate about personal and professional development for all staff, offering exceptional conditions of employment as an accredited Living Wage Employer, plus the chance to make a lasting difference to the community of Eastleigh.
Our Benefits Include
- 31 days annual leave (dependant on service)
- Flexible working arrangements and ability to accrue up to 2 days additional leave per month (subject to operational requirements)
- Defined Benefit Pension Scheme
- Places Leisure, Eastleigh – 30% off Full Membership
- Confidential Employee Advice and Support Programme
- Excellent working environment
If you have the skills, experience and motivation we are looking for, we would love to hear from you. If you would like to arrange an informal discussion about this role please email Amber Russell, Head of Housing, amber.russell@eastleigh.gov.uk to arrange a call about this role.
To apply for this role, please include a personal statement with your CV detailing how you meet the requirements of the post.
Closing date: 8 March 2026
Interview date: 25 March 2026
To apply for this job please visit eastleighxcd.my.site.com.
Housing Repairs & Maintenance Manager in Eastleigh employer: South East Employers
Contact Detail:
South East Employers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Repairs & Maintenance Manager in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Eastleigh Borough Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching common questions for Housing Repairs & Maintenance Managers. Think about how your experience aligns with their needs, especially around customer service and compliance.
✨Tip Number 3
Showcase your passion for community impact! During interviews, share examples of how you've improved services or made a difference in previous roles. They want to see your commitment to tenant-focused repairs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Eastleigh Borough Council.
We think you need these skills to ace Housing Repairs & Maintenance Manager in Eastleigh
Some tips for your application 🫡
Craft a Personal Statement: Your personal statement is your chance to shine! Make sure to highlight how your experience aligns with the role. We want to see your passion for housing repairs and maintenance, so don’t hold back!
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Housing Repairs & Maintenance Manager position. We’re looking for specific examples that demonstrate your ability to deliver high-quality services.
Showcase Your Customer Service Skills: Since this role is all about providing a seamless customer experience, make sure to include any relevant experiences where you’ve gone above and beyond for customers. We love seeing that commitment to service!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at South East Employers
✨Know Your Legislation
Make sure you brush up on the relevant legislation, regulations, and codes of practice related to housing repairs and maintenance. Being able to discuss these confidently will show that you have the in-depth knowledge required for the role.
✨Customer Service Focus
Prepare examples of how you've delivered high-quality customer service in previous roles. Think about specific situations where you went above and beyond to meet tenant needs, as this will resonate well with the interviewers.
✨Showcase Your Project Management Skills
Be ready to talk about your experience in managing multiple priorities and contracts. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to deliver services effectively.
✨Engage with the Team Spirit
Since the role involves working closely with a team, express your enthusiasm for collaboration. Share instances where you’ve successfully worked in a team environment and contributed to a positive workplace culture.
