At a Glance
- Tasks: Support and coordinate tasks across the Facilities Management team.
- Company: Join Canterbury City Council, a supportive local government organisation.
- Benefits: Flexible working, 23 days leave, local pension scheme, and employee perks.
- Other info: Enjoy a dynamic work environment with a focus on equality and inclusion.
- Why this job: Kickstart your career in facilities management with real impact and growth opportunities.
- Qualifications: Experience in housing repairs and strong communication skills are a plus.
The predicted salary is between 33622 - 33622 £ per year.
The Facilities Management team at Canterbury City Council are looking for an FM Coordinator to join them. This role will support and coordinate tasks across the FM team, providing a gateway to building knowledge and a career in facilities management.
What’s in it for you?
- Flexible, hybrid working with a good work–life balance.
- 23 days annual leave (increases with service) plus bank holidays and 3 additional days during the Christmas period.
- No work on bank holidays.
- Local government pension scheme.
- Training and development opportunities, professional body membership fee support.
- Employee perks and discounts.
- Free use of Canterbury’s Park and Ride, flexi bus tickets, and cycle to work scheme.
- Access to free counselling and employee assistance programme, including contributions to flu jab costs.
About the Role
The role will be responsible for providing support and coordinating several tasks across the whole FM team.
Key Responsibilities
- Assist with complaint responses from housing tenants, collecting information from contractors and the housing repairs team.
- Organise training, liaising with trainers and teams for venues and dates.
- Coordinate data gathering for key performance indicators.
- Take notes at contract and team meetings.
- Help the team organise folders and maintain good records.
Working Pattern
Monday to Friday, excluding bank holidays. 37 hours per week. Primarily home‑based with occasional meetings at council offices. Contract type: permanent.
Knowledge
- Experience with social housing complaints.
- Awareness of legislation regarding damp and mould (desirable).
- Awareness of housing repairs and defects (e.g., disrepair).
- Knowledge of local government working practices and regulations.
Experience
- Working in a similar environment focused on housing repairs and building projects.
- Gathering information from a variety of sources to assist in complaint responses.
- Building and maintaining positive relationships across teams.
- Minute‑taking at operational meetings.
Skills
- Good IT skills, use of MS Office suite (Excel, Word, PowerPoint and SharePoint).
- Proven communication skills across a range of media (written, spoken).
- Flexible approach to work tasks and able to adapt to changing priorities and deadlines.
- High level of accuracy and attention to detail.
- Ability to work in a pressurised environment and seek help when needed.
Due to the nature of this role, the successful applicant will be required to undertake a basic DBS check as part of pre‑employment clearances.
Equality, Diversity & Inclusion
We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included, and respected. All applications are anonymised for the short‑listing panel, allowing all applicants to be assessed on merit alone.
Facilities Management Co-ordinator in Canterbury employer: South East Employers
Canterbury City Council is an excellent employer, offering a supportive work environment that prioritises work-life balance through flexible, hybrid working arrangements. Employees benefit from generous annual leave, professional development opportunities, and access to various employee perks, all while contributing to the community in a meaningful way. With a commitment to equality, diversity, and inclusion, the council fosters a culture where every team member is valued and encouraged to grow in their career within facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Management Co-ordinator in Canterbury
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like South East Employers, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Facilities Management Co-ordinator at South East Employers.
We think you need these skills to ace Facilities Management Co-ordinator in Canterbury
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at South East Employers
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
