At a Glance
- Tasks: Lead the fight against damp and mould in homes, ensuring safe living conditions.
- Company: Join Canterbury City Council's Facilities Management team for a meaningful career.
- Benefits: Enjoy a competitive salary, flexible working, and generous leave entitlements.
- Other info: Embrace a supportive work culture with training opportunities and employee perks.
- Why this job: Make a real difference in people's lives by improving their homes.
- Qualifications: Experience in building maintenance and strong knowledge of damp diagnostics required.
The predicted salary is between 33622 - 36996 £ per year.
The Facilities Management team at Canterbury City Council is seeking a Damp and Mould Officer to lead on the identification, investigation, and resolution of damp and mould issues across our housing stock. This role supports safe, healthy homes and aligns with Awaab’s Law.
Key responsibilities:
- Ensure compliance with Awaab’s Law, including emergency repairs within 24 hours, formal response to tenant complaints within 14 days, and repairs initiated within 7 days of assessment.
- Conduct Housing Health and Safety Rating System (HHSRS) surveys and recommend remedial actions.
- Liaise with tenants, contractors, and internal teams to deliver timely and effective solutions.
- Promote awareness and provide guidance to residents on managing damp and mould.
Key qualifications:
- Experience in building maintenance and repair, particularly within residential or social housing environments.
- Strong knowledge of damp and mould diagnostics and remediation.
- Ability to identify root causes of damp and mould including structural defects, plumbing issues, poor ventilation and condensation.
- Strong communication skills, able to offer advice and explain technical issues clearly to residents and colleagues.
- Ability to write reports and update case records accurately.
Benefits:
- Salary £33,622.29 – £36,996.47 per year.
- Cost of living pay award negotiated annually.
- Flexible, hybrid working – support for work‑life balance.
- 23 days annual leave, increasing with service, plus bank holidays and 3 additional days.
- No work on Bank Holidays.
- Local government pension scheme.
- Training and development opportunities and coverage of Professional Body Membership fees where essential.
- Employee perks including retailer and lifestyle discounts.
- Free transport benefits: Park and Ride, flexi bus tickets, cycle to work scheme.
- Health & wellbeing support: employee assistance programme, contributions to Flu Jabs.
Working pattern:
Monday to Friday, 37 hours per week with flexible hybrid working arrangements.
Equality, Diversity & Inclusion:
We are committed to promoting equality and diversity. All applications are anonymised for the shortlisting panel and assessed on merit alone.
Damp and Mould Officer in Canterbury employer: South East Employers
Canterbury City Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Damp and Mould Officer, you will benefit from flexible hybrid working arrangements, generous annual leave, and comprehensive health support, all while contributing to the safety and comfort of our community's homes. With a commitment to equality and diversity, we ensure that every team member is valued and empowered to make a meaningful impact.
