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- Tasks: Deliver high-quality benefits services and manage appeals and revisions.
- Company: Wealden District Council, a forward-thinking local authority.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on innovation and improvement.
- Why this job: Make a real difference in your community while developing your expertise.
- Qualifications: IRRV qualifications or equivalent experience in Housing Benefits and Council Tax Reduction.
The predicted salary is between 40185 - 42804 £ per year.
Wealden District Council is a forward-thinking authority with great opportunities.
Are you a benefits expert looking for a new role in local government?
We are looking for a Benefits expert with IRRV qualifications or equivalent experience with strong knowledge of Housing Benefits and Council Tax Reduction, who also has experience of completing the Housing Benefit subsidy claim as well as being responsible for Housing Benefit and Council Tax Reduction Appeals and Revisions.
What will the role involve?
- Delivering a high-quality, compliant Benefits service (reporting to the Specialist Services Manager).
- Protect HB subsidy and CTR spend through accurate, lawful decisions.
- Complete the annual HB subsidy claim and support audit (to deadline).
- Manage revisions, reconsiderations and appeals; prepare tribunal submissions.
- Produce statutory/performance reporting and use data to reduce risk.
- Drive improvements, automation and system/process changes.
- Handle complex escalations (complaints/FOI/MP) and be a point of contact for colleagues.
What skills, knowledge and abilities do you require for the role?
- Expert HB/CTR knowledge and confidence applying complex legislation and guidance.
- Subsidy strong report writing.
What do we offer?
Competitive salary.
Benefits Appeal and Subsidy Specialist employer: South East Employers
Contact Detail:
South East Employers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Appeal and Subsidy Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in local government or benefits sectors. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Housing Benefits and Council Tax Reduction. We want you to feel confident discussing your experience with appeals and revisions, so practice makes perfect!
✨Tip Number 3
Showcase your skills! Bring along examples of your report writing and any successful appeals you've managed. This will help demonstrate your expertise and make you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Benefits Appeal and Subsidy Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Benefits Appeal and Subsidy Specialist role. Highlight your IRRV qualifications or equivalent experience, and showcase your strong knowledge of Housing Benefits and Council Tax Reduction. We want to see how your skills match what we're looking for!
Showcase Your Expertise: Don’t hold back on demonstrating your expertise in Housing Benefit subsidy claims and appeals. Use specific examples from your past experiences to illustrate your ability to handle complex cases and produce accurate reports. This is your chance to shine, so let us know what you can bring to the table!
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication, so make it easy for us to see why you're the right fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining our forward-thinking team at Wealden District Council!
How to prepare for a job interview at South East Employers
✨Know Your Benefits Inside Out
Make sure you brush up on your knowledge of Housing Benefits and Council Tax Reduction. Familiarise yourself with the latest legislation and guidance, as well as any recent changes that might affect the role. This will not only show your expertise but also demonstrate your commitment to staying updated in the field.
✨Prepare for Real-Life Scenarios
Think about specific cases you've handled in the past, especially those involving appeals and revisions. Be ready to discuss how you approached these situations, the decisions you made, and the outcomes. This practical experience will highlight your problem-solving skills and ability to manage complex issues.
✨Showcase Your Reporting Skills
Since the role involves producing statutory and performance reports, be prepared to talk about your experience with report writing. Bring examples of reports you've created, focusing on how you used data to drive improvements or reduce risks. This will illustrate your analytical skills and attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, ongoing projects, or future challenges the council faces. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.