At a Glance
- Tasks: Support the Resource Management Team in operational resourcing and data management.
- Company: Join Buckinghamshire Fire & Rescue Service, a diverse community serving over 800,000 people.
- Benefits: Enjoy flexible working, good annual leave, and access to onsite gym facilities.
- Other info: Fixed term contract with excellent career development opportunities.
- Why this job: Be part of a vital service, solving problems and making a real difference in your community.
- Qualifications: GCSEs in Maths and English; strong communication and organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
Do you thrive under pressure? Consider yourself a problem solver? Then we have the job for you!
About Us
Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community – will you join us? Flexible and hybrid working is supported.
About The Role
You will support the Resource Management Team (RMT) Team Leaders by assisting in the management of operational resourcing and providing a link between operational stations, Thames Valley Fire Control Service (TVFCS) and our Duty Officers. The role includes:
- Managing the day-to-day resourcing of the Service.
- Managing data on staff and fleet availability and sharing with internal departments.
- Supporting the Operational Support Room being established for events such as significant protracted incidents or spate conditions, and managing business continuity arrangements for major events or instances where the resilience of the Service may be affected.
- Prepared to work flexibly, providing availability out of hours on a retaining system.
Hours & Shift Pattern
Full Time
- Week 1: Monday, Thursday, Friday - Shift; Tuesday, Wednesday, Saturday, Sunday - Off
- Week 2: Monday, Thursday, Friday - Off; Tuesday, Wednesday, Saturday, Sunday - Shift
Part Time - Option 1
- Week 1: Monday - Shift; rest of the week - Off
- Week 2: Off; Saturday, Sunday - Shift
Part Time - Option 2
- Week 1: Monday, Tuesday, Wednesday, Saturday, Sunday - Off; Thursday, Friday - Shift
- Week 2: Monday, Thursday, Friday, Saturday, Sunday - Off; Tuesday, Wednesday - Shift
- Week 3: Monday - Shift; rest of the week - Off
- Week 4: Monday, Tuesday, Wednesday, Thursday, Friday - Off; Saturday, Sunday - Shift
Shift length: 12 hours from 07:00 - 19:00. Rotating shift pattern includes every other weekend. Average 42 hours a week (full-time) or 21 hours a week (part-time).
About You
- Excellent attention to detail and a positive approach to problem solving.
- Excellent verbal and written communication skills.
- Great interpersonal skills.
- Multi-tasking and organisational skills.
- The ability to work independently and as part of a team in a bustling office.
Experience and Qualifications Required
- Level 2 Functional Skills or GCSEs in Maths and English Language A*-C (9-4).
- Good knowledge of Microsoft applications such as Excel and Outlook.
- A-Levels (or equivalent qualifications) desirable but not essential.
The Package
- Fixed Term Contract 12 months.
- Full Time or Part Time.
- 42 or 21-hour week.
- Local Government Pension Scheme.
- Good annual leave entitlement.
- Employee benefits.
- Employee Assistance Programme.
- Occupational Health.
- Onsite gym facilities.
Equal Opportunity Employer
We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments needed for the application or recruitment process, please contact us via e-mail or telephone.
Background Checks
Everyone who works with us is required to have a DBS check. If you have any queries or concerns regarding this, please contact HR@bucksfire.gov.uk.
Other Information
For further information about the role please review the job description.
Resource Support Officer in Aylesbury employer: South East Employers
Buckinghamshire Fire & Rescue Service is an exceptional employer, offering a supportive and inclusive work environment for its staff. With flexible and hybrid working options, a strong focus on employee well-being through benefits like an onsite gym and an Employee Assistance Programme, and opportunities for professional growth within a diverse community, this role as a Resource Support Officer is not just a job but a chance to make a meaningful impact in the lives of over 800,000 residents in the Southeast of England.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Support Officer in Aylesbury
✨Tip Number 1
Get to know the company! Before your interview, check out Buckinghamshire Fire & Rescue Service's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to problem-solving and teamwork. Think of examples from your past experiences that highlight your skills and how you can contribute to the Resource Management Team.
✨Tip Number 3
Dress the part! Even if the role supports flexible working, showing up in smart attire for your interview demonstrates professionalism and respect for the opportunity. It sets a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Resource Support Officer in Aylesbury
Some tips for your application 🫡
Show Off Your Problem-Solving Skills:In your application, make sure to highlight any experiences where you've tackled challenges head-on. We love a good problem solver, so share specific examples that showcase your ability to think on your feet!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate well-structured responses that get straight to the point, so make every word count!
Tailor Your Application:Take a moment to align your skills and experiences with the job description. We want to see how you fit into our team, so make sure to connect the dots between what you’ve done and what we’re looking for.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it reaches us directly, and you’ll find all the info you need about the role there too.
How to prepare for a job interview at South East Employers
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Resource Support Officer role. Familiarise yourself with the responsibilities, especially around operational resourcing and data management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Since this role requires excellent problem-solving abilities, prepare examples from your past experiences where you've successfully tackled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your thought process.
✨Communicate Clearly and Effectively
Strong verbal and written communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with expressing your ideas and answering questions on the spot.
✨Demonstrate Team Spirit
This role involves working closely with various teams, so it's important to highlight your interpersonal skills. Be ready to discuss how you've collaborated with others in previous roles and how you can contribute to a positive team environment at Buckinghamshire Fire & Rescue Service.
