Senior Emergency Medical Advisor - East - Permanent

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Job Overview

• Base: EAST - Medway MRC Bredgar Road Gillingham
• Contract Type: Permanent - Full-time/Part time
• Pay: Band 4 - £26,530 - £29,114 NHS AFC Section 2

We are looking for highly motivated EMAs who can demonstrate an excellent understanding and knowledge of NHSP Pathways and associated procedures. You must evidence through call audit the safe practical application of NHS Pathways in a call handling environment.

You must have passed probation, hold an NHS Pathways Coaching qualification, and be able to demonstrate practical experience in the coaching and mentoring role either having supported student EMAs, or existing EMAs on mentoring plans and supervised diamond pods or a combination of both.

Main duties of the job

The successful candidates will support the duty EMA Team Leader in the delivery of high-quality call taking and support robust 999 call answer times by setting the standard all staff aspire to both in terms of own quality and efficiency levels as well. You will undertake core call handling duties and be expected to provide in-line support to the on-duty regional EMA team over the phone, as well as supporting EMAs directly in your own EOC with challenging and distressing cases. You will provide ad-hoc cover of the EMATL when they are absent from the EOC for breaks or meetings.

Senior EMAs must work a minimum of 18.75 hours a week to provide consistency in the role and be prepared to offer short notice flexibility from time to time to support student EMAs within diamond pods.

Working for our organisation

Current SECAmb employees, by applying for this position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on our dedicated Section 2 page.

Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding unless proven, relevant NHS or equivalent experience can be demonstrated.

Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination. Going forward, for patient-facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt in order to offer greater protection against exposure to the virus for front-line staff. In line with this recommendation, if you are successful in your application for a front-line post, we will seek information from you in relation to your vaccine status, including exemption status, as applicable.

Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. This will either be a basic, standard, or enhanced check depending on the role. The level of check will be outlined in the conditional offer letter sent to successful applicants.

As part of the application process, you will be asked to declare any unspent/unfiltered convictions. If you are shortlisted you will then be sent a self-declaration form, which must be completed prior to attending interview. For any queries relating to declarations, please contact the Recruitment Advisor listed on the vacancy.

The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities and services to support staff from different backgrounds.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disabilities who meet the essential criteria specified.

The Equality Act 2010 protects disabled people - including those with long-term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable.

We are committed to offering opportunities to individuals with disabilities and offer ongoing support, should you be successful, with any adjustments you may need when performing your role.

When completing the application please use your name as it appears on your passport and please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process.

Please note that under our Trust policies, we are unable to employ anyone under the age of 18 years old. The majority of our roles will include some travel between sites for business purposes. If the vacancy you’re applying for includes work-related travel, you will be required to ensure that you hold and have covered the cost of suitable car insurance to support this.

Should you require an application form in an alternative format including large print or braille, please contact recruitment@secamb.nhs.uk stating the vacancy reference number and we will be happy to provide this.

When completing the reference section, please include details to cover the last three years’ history. Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion.

Please note that we contact all applicants via Trac Jobs and would advise you to check your Trac Jobs account regularly. Please be aware that the Trust reserves the right to close this vacancy early if sufficient applications are received. For this reason, we recommend completing your application as early as possible.