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- Tasks: Lead and support a team while managing clinical oversight and patient safety.
- Company: Join the South East Coast Ambulance Service NHS Foundation Trust, dedicated to patient care.
- Benefits: Enjoy permanent full-time contracts with additional pay for unsocial hours.
- Why this job: Make a real impact in healthcare while developing your leadership skills in a supportive environment.
- Qualifications: Must be a Registered Nurse or Paramedic, ready for a leadership challenge.
- Other info: Flexible shifts including evenings and weekends; training provided for career growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking to recruit a CAS Clinical Navigator (CCN) within our IUC Contact Centre in Gillingham, Medway.
As a first line manager, the post holder will be a focal point for staff; providing advice, guidance, motivation, direction and leadership as well as managing rotas, sickness and welfare issues.
Additionally, the post holder will also be expected to fulfil the duties of a Clinical Advisor, and be responsible for Call Audit, clinical decision support use, performance management and clinical quality and governance issues relating to their teams.
CCN’s must provide clinical supervision for the NHS Pathways orPathways Clinical Consultation Support (PaCCS)call triage system. The post holder must be fully licenced and qualified in or be willing to commit to, and successfully complete the full training and mentoring package for either system, and if trained in PaCCS must also complete the Call Handler Support Module.
Applicants must also have excellent communication skills that are adaptable to be able to influence and support direct line reports and form an integral part of the IUC team.
We are looking for the following:
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Permanent full-time contracts
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Rotas that include working weekdays, late afternoon into evenings, Saturdays and Sundays
Please note, this is a 24/7 role and there is a requirement to work a variety of shifts including evenings, nights, weekends and bank holidays. Unsocial hours is payable in addition to the salary quoted, dependent upon working pattern.
The CAS Clinical Navigators are responsible for the oversight and management of safety and risk to our patients within our IUC Contact Centres.
A key part of the role is to maintain oversight of the Trust’s awaiting patients, with the capability of managing IUC clinical resources to provide clinical safety assurance and risk mitigation to our patient’s.
Are you an experienced and Registered Nurse or Paramedic looking for a different way to use your skills or are you looking for your first leadership role?, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
CAS Clinical Navigator - Medway | South East Coast Ambulance Service NHS Foundation Trust employer: South East Coast Ambulance Service NHS Foundation Trust
Contact Detail:
South East Coast Ambulance Service NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CAS Clinical Navigator - Medway | South East Coast Ambulance Service NHS Foundation Trust
✨Tip Number 1
Familiarize yourself with the NHS Pathways and PaCCS systems. Understanding these clinical consultation support tools will not only help you in the role but also demonstrate your commitment to the position during the interview.
✨Tip Number 2
Highlight your leadership experience, even if it's informal. Share specific examples of how you've motivated or guided a team, as this will show your potential as a first line manager.
✨Tip Number 3
Prepare to discuss your approach to managing rotas and handling welfare issues. Being able to articulate your strategies for maintaining team morale and efficiency will set you apart.
✨Tip Number 4
Emphasize your adaptability and communication skills. Be ready to provide examples of how you've effectively influenced and supported colleagues in high-pressure situations, as this is crucial for the role.
We think you need these skills to ace CAS Clinical Navigator - Medway | South East Coast Ambulance Service NHS Foundation Trust
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the CAS Clinical Navigator position. Understand the key responsibilities, such as providing clinical supervision and managing rotas, as well as the qualifications required.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in clinical roles, leadership positions, or working within an IUC Contact Centre. Use specific examples to demonstrate your skills in communication, motivation, and clinical decision support.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the requirements of the job. Mention your qualifications as a Registered Nurse or Paramedic and any relevant training you have completed, especially related to NHS Pathways or PaCCS.
Prepare for Potential Questions: Think about potential interview questions related to leadership, clinical governance, and patient safety. Prepare answers that showcase your problem-solving abilities and how you would handle various scenarios in the role.
How to prepare for a job interview at South East Coast Ambulance Service NHS Foundation Trust
✨Showcase Your Leadership Skills
As a CAS Clinical Navigator, you'll be expected to provide direction and motivation to your team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams or projects in the past.
✨Demonstrate Clinical Knowledge
Since the role involves clinical supervision and decision support, brush up on your clinical knowledge related to NHS Pathways and PaCCS. Be ready to answer questions about clinical governance and quality assurance.
✨Highlight Communication Skills
Excellent communication is key in this role. Prepare examples of how you've effectively communicated with team members or patients, especially in challenging situations. This will show your adaptability and influence.
✨Understand the Role's Requirements
Familiarize yourself with the specifics of the job, including the shift patterns and responsibilities. Being knowledgeable about the 24/7 nature of the role and expressing your willingness to work unsocial hours can set you apart from other candidates.
