Support Worker & Senior Support Worker (New Service) | Complex Needs | Eastbourne

Support Worker & Senior Support Worker (New Service) | Complex Needs | Eastbourne

Eastbourne Full-Time 13.85 - 14.75 £ / hour (est.) No working from home possible
South Downs Residential Group Limited

At a Glance

  • Tasks: Support a young person with complex needs to build independence and confidence.
  • Company: SDR Care, a compassionate team dedicated to making a difference.
  • Benefits: Earn £13.85-£14.75 per hour, enjoy 29 days holiday, and receive paid training.
  • Other info: Join a supportive team with career progression opportunities and a focus on kindness.
  • Why this job: Make a real impact in someone's life while enjoying creative and fun activities.
  • Qualifications: Experience with autism or complex needs; calm, patient, and resilient individuals preferred.

The predicted salary is between 13.85 - 14.75 £ per hour.

At SDR Care, we are supporting a young person with autism, a learning disability, ADHD, and complex behavioural needs to build independence, confidence, and positive daily experiences in a brand‑new home. This is a highly person‑centred role where consistency, structure, and calm, reliable support are essential from day one. You will need experience supporting individuals who may present with dysregulated behaviours, which can include periods of heightened distress or aggression, and you will be expected to respond using calm, safe, and person‑centred approaches at all times. This is not a routine "tick‑box" care role – it is about building trust, creating stability, and helping someone feel safe enough to thrive in their new environment. You will be part of a small, consistent team where calmness, patience, humour, and creativity are valued every day in how support is delivered. At SDR Care, we live by Kindness, Dignity & Respect, Calmness, Creativity, and Responsibility – and as a Support Worker, you will model and embed these values across your team and service.

What the Role Involves

You will support a young individual to enjoy a full, meaningful and active life, including:

  • Cinema trips and sensory‑friendly activities
  • Beach walks, forest walks, climbing and outdoor play
  • Building large creative projects (e.g. K'NEX structures)
  • Theme parks, rollercoasters, and community outings
  • Structured, sensory‑aware travel and car journeys

Every day is shaped around what matters to the individual – and how you can help them succeed!

Available Roles

  • Support Worker £13.85 per hour 37.5 hours per week (Days) / 35.88 hours per week (Nights – rolling rota) Full UK driving licence preferred (Days – community access required)
  • Senior Support Worker £14.75 per hour 36.25 hours per week (Days) Full UK driving licence preferred (held 1+ year – community access required) Senior role requires previous experience in a senior or leadership support position.

Support Worker Responsibilities

  • Provide person‑centred daily support
  • Support routines, activities, and life skills
  • Promote independence and emotional wellbeing
  • Support positive behaviour and structured days
  • Assist with community access and outings
  • Work as part of a consistent team
  • Follow care plans and maintain accurate records

Senior Support Worker Responsibilities

  • Lead and support staff within a 3:1 support setting
  • Provide hands‑on, consistent support
  • Mentor and guide Support Workers
  • Deliver Positive Behaviour Support (PBS) approaches
  • Support community access and activities
  • Help shape routines, structure, and service development
  • Ensure high‑quality, consistent care delivery
  • Respond calmly to complex and challenging behaviour

Who We're Looking For

  • Calm, patient, and emotionally resilient
  • Experienced in autism, learning disabilities, or complex needs
  • Confident using Positive Behaviour Support approaches
  • Strong communicators and reliable team players
  • Creative, flexible, and positive in their approach
  • Confident and safe drivers (essential for day roles)

What We Offer

  • £13.85-£14.75 per hour
  • 29 days holiday (pro rata, including bank holidays)
  • Paid training and structured induction
  • Career development and progression opportunities
  • Pension scheme (eligibility applies)
  • Life insurance (post‑probation)
  • Company sick pay (post‑probation)
  • Employee referral bonus (£200 + £300 after 1 year)
  • Supportive management team

Important Information

These roles are not eligible for employer sponsorship. Applicants must have the unrestricted right to work in the UK. Enhanced DBS check required following offer.

Apply Today

Email: careers@sdrgroup.co.uk

Call: 07484 482896 – No CV required – get in touch today. Closing date: 6th July. Early applications are encouraged as we may close the vacancy sooner if suitable candidates are found.

Support Worker & Senior Support Worker (New Service) | Complex Needs | Eastbourne employer: South Downs Residential Group Limited

At SDR Care, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our team is at the heart of our mission to empower individuals with complex needs, and we offer comprehensive training, career progression opportunities, and a culture that values kindness, dignity, and respect. Located in Eastbourne, our new service provides a unique chance to make a meaningful impact while enjoying a collaborative atmosphere where creativity and calmness are celebrated every day.

South Downs Residential Group Limited

Contact Details:

South Downs Residential Group Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Worker & Senior Support Worker (New Service) | Complex Needs | Eastbourne

Tip Number 1

Get to know the company culture! Before your interview, check out SDR Care's values like Kindness, Dignity & Respect. This will help you connect with the team and show that you're a great fit for their supportive environment.

Tip Number 2

Practice your responses to common interview questions, especially around handling challenging behaviours. We want you to feel confident in showcasing your experience and how you can bring calmness and creativity to the role.

Tip Number 3

Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or how they support staff development shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Tip Number 4

Apply through our website for a smoother process! It’s quick and easy, and you’ll be one step closer to joining a fantastic team dedicated to making a difference in people's lives.

We think you need these skills to ace Support Worker & Senior Support Worker (New Service) | Complex Needs | Eastbourne

Person-Centred Support
Experience with Autism
Experience with Learning Disabilities
Experience with Complex Needs
Calmness
Patience
Emotional Resilience

Some tips for your application 🫡

Be Person-Centred:When writing your application, make sure to highlight your experience in person-centred care. We want to see how you can build trust and create stability for individuals with complex needs.

Show Your Calmness:In this role, calmness is key! Share examples of how you've handled challenging situations with patience and a positive attitude. We love to see creativity in your approach!

Highlight Relevant Experience:Make sure to detail any previous experience you have with autism, learning disabilities, or complex needs. We’re looking for candidates who can demonstrate their understanding of these areas.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to get your application and start the conversation about your future with SDR Care!

How to prepare for a job interview at South Downs Residential Group Limited

Know the Values

Before your interview, take some time to understand SDR Care's core values: Kindness, Dignity & Respect, Calmness, Creativity, and Responsibility. Think about how you can demonstrate these values through your past experiences and be ready to share specific examples.

Showcase Your Experience

Be prepared to discuss your experience with individuals who have complex needs, particularly those with autism and learning disabilities. Highlight any relevant situations where you successfully managed challenging behaviours using calm and person-centred approaches.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to respond to distressing situations. Practice articulating how you would handle specific scenarios, focusing on maintaining a calm and supportive environment.

Ask Insightful Questions

At the end of the interview, don’t forget to ask thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you. Consider asking about the training process or how the team supports each other.