Systems Project Officer in Paignton

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Salary: £26,045.00 to £28,845.00 per annum, plus excellent benefits

Contract Type: Permanent, full time. 37 hours per week, 52 weeks per year

Location: Paignton, Devon

Shape better ways of working. We are looking for a practical, organised and technically confident Systems Project Officer to help deliver systems and digital process improvement projects across South Devon College. Working with IT Services, the systems development team and operational departments, you will help colleagues move from an initial need or problem through to a well-tested, well-documented and sustainable solution. This is a varied role for someone who enjoys combining project coordination with hands-on systems, SQL and data activity. You will gather requirements, map processes, coordinate delivery, support testing and implementation, and make sure improvements are adopted effectively into everyday use.

What you will do:

• Coordinate systems projects from discovery to handover, ensuring work is well planned, smoothly delivered and creates clear benefits for colleagues and learners.
• Work with departments to understand processes, pain points and improvement opportunities, shaping solutions that make work simpler, clearer and more effective.
• Support solution design, configuration, testing and implementation, helping ensure changes are reliable, usable and ready for live use.
• Write and maintain SQL queries, reports and data extracts that improve insight, support decisions and reduce manual workarounds.
• Use Microsoft platform tools, including Power Automate, SSIS and SSMS, to streamline processes, improve data flows and support consistent ways of working.
• Support user-interface improvements in third-party systems, including EBS, so colleagues can access information and complete tasks more easily.
• Create clear project records, guidance, handover notes and communications that help people understand, adopt and sustain changes.

What we are looking for:

• Experience supporting systems, data, reporting or digital improvement projects, with an understanding of how well-managed change improves services and reduces duplication.
• Confidence coordinating project activity, capturing requirements, tracking actions and supporting implementation to keep teams organised and focused on useful outcomes.
• Practical SQL experience for reporting, analysis or system development, turning data into reliable outputs that support decision-making.
• The ability to translate between technical colleagues and service users, turning operational needs into clear requirements and practical solutions.
• A proactive, collaborative and organised approach, with the ability to manage competing priorities while maintaining momentum and attention to detail.
• A curious, user-focused mindset and commitment to practical, sustainable improvements that make systems easier to use.

Why this role matters:

You will help connect people, processes, systems and data, ensuring that improvement projects deliver clear benefits, reduce friction and become embedded in everyday College practice.

Interested? If you enjoy solving problems, improving services and helping people get more from technology, we would be pleased to hear from you. Please apply through the College’s recruitment process, showing how your experience, approach and skills would help you succeed in this role.

Our benefits are designed to encourage a healthy work-life balance, and include:

• 25 days annual leave (pro-rata of fractional) including the option to purchase additional holiday days;
• 1 additional day’s holiday for your birthday (does not have to be used on your birthday);
• 1 additional day’s holiday for every 5 years served;
• Christmas Closure of up to 2 weeks in addition to annual leave entitlement;
• Access to a wealth of training, apprenticeships and funded higher education opportunities as well as dedicated training days;
• Local Government Pension Scheme Employer pension contributions of 18%;
• Subsidised fitness suite facility, onsite hair and beauty salon, access to a wide range of catering facilities, outdoor gym and free eyesight tests;
• Major supermarket and high street employee discount schemes;
• Life Assurance (if member of pension scheme);
• On Site Nursery (Mama Bears);
• Employee Assistance Programmes;
• Access to Blue Light Card membership;
• Discounted travel schemes.

Closing Date: Midnight, Sunday 04 October 2026

Interview Date: Week commencing 12 October 2026

Please note that you will be required to be in possession of an Enhanced DBS Certificate or be willing to undertake an Enhanced DBS check as a condition of employment at the College. This College is committed to Safeguarding/Prevent and promoting the welfare of students, including children and young people, and expects all staff and volunteers to share this commitment.