At a Glance
- Tasks: Serve customers, handle transactions, and maintain a tidy retail environment.
- Company: Join South Coast Retail, a trusted community hub in South West England.
- Benefits: Competitive pay, government pension, full training, and fast-track career development.
- Other info: Enjoy a supportive culture with varied shifts and opportunities for growth.
- Why this job: Be part of a friendly team delivering excellent customer service every day.
- Qualifications: 2 years retail experience preferred; must be enthusiastic and a problem-solver.
The predicted salary is between 26400 - 26400 £ per year.
Location: Mutley – Plymouth
Posted: Jul 17, 2026
Rate of pay: £12.71
Contract: Part-Time
Weekend Availability: Required
Experience: Minimum 2 years retail, post office or banking experience preferred
DBS Check: Enhanced DBS required
Who are we?
At South Coast Retail, we’re proud to deliver essential Post Office and retail services across South West England. Our branches are trusted hubs of the community, offering everything from bill payments to everyday essentials, always with a friendly, professional touch. We’re on a mission to set new standards in customer service and branch excellence. That means investing in great people, creating supportive workplaces, and staying committed to quality in everything we do. Join us and be part of a growing team that puts community and customer care at the heart of its success.
What are we looking for?
We are looking for energetic, customer-focused people to join us as Retail & Post Office Assistants. If you thrive in a fast-paced environment, love helping people, and pay close attention to detail, you will fit right in.
Responsibilities:
- Serve customers at the Post Office counter, including handling mail, parcels, bill payments, banking services, and identity checks.
- Provide knowledgeable support on Post Office products and services, ensuring accuracy and compliance.
- Process cash, card, and cheque transactions confidently and securely.
- Maintain high standards of stock presentation and keep retail areas clean, tidy, and well-organised.
- Assist with daily branch checks, including cashing up, cash lifts, and safe counts.
- Support customers with queries in a calm, friendly, and professional manner — even at busy times.
- Deliver outstanding service with a smile, every time.
- Work closely with a friendly team to keep things running smoothly.
We’re looking for someone who:
- Has at least 2 years’ retail experience (Post Office experience is a bonus, but not essential).
- Is enthusiastic, friendly, and a natural problem-solver.
- Has excellent communication and numeracy skills.
- Is physically fit enough to be able to lift and move parcels.
- Has the right to work in the UK.
- Is able to pass an enhanced DBS check.
Why Work With Us?
- Competitive pay & government pension scheme.
- Full Post Office training provided.
- Fast-track career development (we love promoting from within).
- Supportive and fun team culture.
Please note: Our branches operate Monday to Saturday, and shift patterns may vary each week depending on business needs.
Retail and Post Office Assistant – Mutley in Plymouth employer: South Coast Retail Group
South Coast Retail Group is an excellent employer, offering a supportive work culture that values customer service and teamwork. Employees benefit from flexible part-time hours, opportunities for professional growth, and a friendly environment in the picturesque town of Romsey, making it an ideal place for those seeking meaningful and rewarding employment in retail.
