At a Glance
- Tasks: Serve customers at the Post Office, handle transactions, and maintain a tidy retail space.
- Company: Join South Coast Retail, a trusted community hub in South West England.
- Benefits: Enjoy competitive pay, a government pension scheme, and full training.
- Other info: Fast-track career development and a supportive, fun team culture await you.
- Why this job: Be part of a friendly team delivering exceptional customer service every day.
- Qualifications: 2 years of retail experience preferred; enthusiasm and problem-solving skills are key.
The predicted salary is between 12 - 13 € per hour.
Location: Newquay
Posted: May 15, 2026
Rate of pay: £12.71
Contract: Part-time
Requirements:
- Weekend Availability: Required
- Experience: Minimum 2 years retail, post office or banking experience preferred
- DBS Check: Enhanced DBS required
We Are At South Coast Retail, we’re proud to deliver essential Post Office and retail services across South West England. Our branches are trusted hubs of the community, offering everything from bill payments to everyday essentials, always with a friendly, professional touch. We’re on a mission to set new standards in customer service and branch excellence. That means investing in great people, creating supportive workplaces, and staying committed to quality in everything we do. Join us and be part of a growing team that puts community and customer care at the heart of its success.
Responsibilities:
- Serve customers at the Post Office counter, including handling mail, parcels, bill payments, banking services, and identity checks.
- Provide knowledgeable support on Post Office products and services, ensuring accuracy and compliance.
- Process cash, card, and cheque transactions confidently and securely.
- Maintain high standards of stock presentation and keep retail areas clean, tidy, and well-organised.
- Assist with daily branch checks, including cashing up, cash lifts, and safe counts.
- Support customers with queries in a calm, friendly, and professional manner — even at busy times.
- Deliver outstanding service with a smile, every time.
- Work closely with a friendly team to keep things running smoothly.
Candidate Profile:
- Has at least 2 years’ retail experience (Post Office experience is a bonus, but not essential).
- Is enthusiastic, friendly, and a natural problem-solver.
- Has excellent communication and numeracy skills.
- Physically fit enough to be able to lift and move parcels.
- Has the right to work in the UK.
- Is able to pass an enhanced DBS check.
Benefits:
- Competitive pay & government pension scheme.
- Full Post Office training provided.
- Fast-track career development (we love promoting from within).
- Supportive and fun team culture.
Please note: Our branches operate Monday to Saturday, and shift patterns may vary each week depending on business needs.
Retail and Post Office Assistant (Saturday shift) in Newquay employer: South Coast Retail Group
At South Coast Retail, we pride ourselves on being an excellent employer, offering a supportive and fun team culture that values community and customer care. With competitive pay, a government pension scheme, and full Post Office training, we provide our employees with fast-track career development opportunities in a friendly environment. Join us in Newquay, where your contributions will be recognised and rewarded as part of a growing team dedicated to setting new standards in service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Retail and Post Office Assistant (Saturday shift) in Newquay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on South Coast Retail. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their community-focused team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to retail and customer service. Prepare your responses, focusing on your past experiences and how they relate to the role. We want you to shine when discussing your skills and how you can contribute to the team!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the friendly, professional touch that South Coast Retail prides itself on.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision!
We think you need these skills to ace Retail and Post Office Assistant (Saturday shift) in Newquay
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your retail or post office experience in your application. We want to see how your background aligns with what we do, so don’t hold back on sharing relevant stories that showcase your skills!
Tailor Your Application:Take a moment to customise your application for the Retail and Post Office Assistant role. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit into our mission.
Be Personable:We love friendly and enthusiastic candidates! Let your personality shine through in your written application. A warm tone can make a big difference and show us that you’re a great fit for our team culture.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at South Coast Retail Group
✨Know Your Stuff
Make sure you brush up on your knowledge of Post Office products and services. Familiarise yourself with common transactions and customer queries, as this will show that you're prepared and genuinely interested in the role.
✨Showcase Your Experience
With a minimum of 2 years in retail or banking, be ready to share specific examples from your past roles. Highlight situations where you provided excellent customer service or solved problems effectively, as this aligns perfectly with what they’re looking for.
✨Be Friendly and Professional
Since the role involves serving customers, practice your friendly approach. During the interview, demonstrate your ability to stay calm and professional, even under pressure. A smile goes a long way!
✨Ask Smart Questions
Prepare a few thoughtful questions about the team culture or training opportunities. This shows that you’re not just interested in the job, but also in how you can grow within the company and contribute to their mission.
