At a Glance
- Tasks: Serve customers, handle transactions, and maintain a tidy retail environment.
- Company: Join South Coast Retail, a trusted community hub in South West England.
- Benefits: Competitive pay, government pension, full training, and fast-track career development.
- Other info: Enjoy a supportive culture with varied shifts and opportunities for growth.
- Why this job: Be part of a friendly team delivering exceptional customer service every day.
- Qualifications: 2 years retail experience preferred; enthusiasm and problem-solving skills are key.
The predicted salary is between 12 - 12 £ per hour.
Rate of pay: 12.71
Contract: part-time
Weekend Availability: Required
Experience: Minimum 2 years retail, post office or banking experience preferred
DBS Check: Enhanced DBS required
Who are we?
At South Coast Retail, we’re proud to deliver essential Post Office and retail services across South West England. Our branches are trusted hubs of the community, offering everything from bill payments to everyday essentials, always with a friendly, professional touch. We’re on a mission to set new standards in customer service and branch excellence. That means investing in great people, creating supportive workplaces, and staying committed to quality in everything we do. Join us and be part of a growing team that puts community and customer care at the heart of its success.
What are we looking for?
We are looking for energetic, customer-focused people to join us as Retail & Post Office Assistants. If you thrive in a fast-paced environment, love helping people, and pay close attention to detail, you will fit right in.
Responsibilities:
- Serve customers at the Post Office counter, including handling mail, parcels, bill payments, banking services, and identity checks.
- Provide knowledgeable support on Post Office products and services, ensuring accuracy and compliance.
- Process cash, card, and cheque transactions confidently and securely.
- Maintain high standards of stock presentation and keep retail areas clean, tidy, and well-organised.
- Assist with daily branch checks, including cashing up, cash lifts, and safe counts.
- Support customers with queries in a calm, friendly, and professional manner — even at busy times.
- Deliver outstanding service with a smile, every time.
- Work closely with a friendly team to keep things running smoothly.
We’re looking for someone who:
- Has at least 2 years’ retail experience (Post Office experience is a bonus, but not essential).
- Is enthusiastic, friendly, and a natural problem-solver.
- Has excellent communication and numeracy skills.
- Is physically fit enough to be able to lift and move parcels.
- Has the right to work in the UK.
- Is able to pass an enhanced DBS check.
Why Work With Us?
- Competitive pay & government pension scheme.
- Full Post Office training provided.
- Fast-track career development (we love promoting from within).
- Supportive and fun team culture.
Please note: Our branches operate Monday to Saturday, and shift patterns may vary each week depending on business needs.
Retail and Post Office Assistant – Liskeard employer: South Coast Retail Group
At South Coast Retail, we pride ourselves on being a community-focused employer that values our team members and their contributions. With competitive pay, a government pension scheme, and comprehensive training, we foster a supportive and enjoyable work environment where career development is encouraged and celebrated. Join us in Liskeard, where your role as a Retail and Post Office Assistant will not only enhance your skills but also allow you to make a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail and Post Office Assistant – Liskeard
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including South Coast Retail Group, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like South Coast Retail Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at South Coast Retail Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about South Coast Retail Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at South Coast Retail Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at South Coast Retail Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at South Coast Retail Group!
