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- Tasks: Be the friendly face of Berkeley Lodge, handling calls and supporting residents.
- Company: Join a family-owned care home company dedicated to high standards of resident care.
- Benefits: Enjoy flexible hours, free uniform, subsidised meals, and access to your pay as you earn it.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
- Why this job: Make a difference in residents' lives while gaining valuable experience in a supportive environment.
- Qualifications: Previous reception experience and strong admin skills are essential.
South Coast Nursing Homes is an established and successful, family owned and managed, care home company based in Worthing, West Sussex. We currently operate 9 homes across East and West Sussex, with 414 beds and a new Nursing home in central Worthing.
Each registered home offers the highest standards of resident care and comfort, 24 hours – day and night, for long and short-term stays.
Receptionist – Weekends
Hours: Saturday and Sunday – 9am to 5pm (flexible on times). Suitable applicants would have reception experience and the ability to support in administration tasks.
Duties
- Providing front of house reception and resident support as appropriate.
- Answering incoming calls and taking accurate messages and passing to the relevant person.
- Providing necessary administrative support to the Manager and team.
- Arranging visits for families and residents.
- Creating daily planners.
- Arranging transport.
- Liaising with agencies to book care staff as and when required.
Package
- £12.76p/h weekdays, £13.40p/h Weekends.
- Access to your pay as you earn it.
- Paid breaks.
- Free uniform & DBS.
- Subsidised staff food.
- Contributory Pension.
- 24hr Employee Assistance programme.
- Industry leading training and development coupled with career progression.
Here at South Coast Nursing Homes, we value diversity and are committed to a culture of inclusivity, respect, and equality.
We are proud to be an equal opportunities employer and welcome applications from all suitably qualified persons, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.
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Weekend Receptionist - Berkeley Lodge employer: South Coast Nursing Homes Ltd
Contact Detail:
South Coast Nursing Homes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist - Berkeley Lodge
✨Tip Number 1
Familiarise yourself with the specific needs of a care home environment. Understanding the unique challenges and requirements of working in a nursing home will help you stand out during your interactions with the team.
✨Tip Number 2
Showcase your communication skills by engaging with current staff or residents if possible. This will not only give you insight into the role but also demonstrate your proactive approach to potential employers.
✨Tip Number 3
Prepare to discuss your previous reception experience in detail. Be ready to share specific examples of how you've handled calls, messages, and administrative tasks effectively in past roles.
✨Tip Number 4
Research South Coast Nursing Homes and their values. Being able to articulate why you want to work for them and how you align with their commitment to inclusivity and high standards of care can make a strong impression.
We think you need these skills to ace Weekend Receptionist - Berkeley Lodge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Weekend Receptionist position at Berkeley Lodge. Tailor your application to highlight relevant experience in reception and administration.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous reception experience, administrative skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Berkeley Lodge and how your skills align with their values of inclusivity and high standards of care.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at South Coast Nursing Homes Ltd
✨Showcase Your Reception Skills
Make sure to highlight your previous reception experience during the interview. Discuss specific tasks you've handled, such as managing calls or providing administrative support, to demonstrate your capability in a front-of-house role.
✨Understand the Care Home Environment
Familiarise yourself with the operations of a care home like Berkeley Lodge. Understanding the importance of resident care and comfort will show your commitment to the role and help you answer questions more effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle situations like managing multiple calls or arranging transport for residents, and be ready to share your thought process.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how they measure success in the receptionist role. This shows your genuine interest in the position and the company.