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For Companies At a Glance
- Tasks: Be the friendly face of our care home, supporting residents and managing inquiries.
- Company: Join a family-owned care home company dedicated to high standards of resident care.
- Benefits: Earn £12.21 p/h on weekdays, with access to pay as you earn it and free DBS.
- Why this job: Make a difference in residents' lives while developing your skills in a supportive environment.
- Qualifications: Confident communicator with good IT skills and a knack for problem-solving.
- Other info: Enjoy industry-leading training, career progression, and a culture of inclusivity.
Company Overview
South Coast Nursing Homes is a family‑owned and managed care home company based in Worthing, West Sussex. We operate nine homes across East and West Sussex and recently opened a new nursing home in central Worthing. Each registered home offers the highest standards of resident care and comfort, 24/7, for long‑ and short‑term stays.
Job Details
Position: Receptionist (Fernbank Residential Home, Worthing)
Hours: 25 hours per week – 8am – 1pm, Monday to Friday.
Employment type: Contract.
Responsibilities
- Provide front‑of‑house receipt and resident support.
- Answer incoming calls and take accurate messages.
- Provide necessary administrative support to the manager and team.
- Arrange visits for families and residents.
- Create daily planners.
- Arrange transport.
- Liaise with agencies to book care staff as required.
Qualifications
- Confidence in approach.
- Ability to think on feet and under pressure when dealing with multiple tasks.
- Excellent communication with residents, families, managers and directors.
- Good IT skills (Excel, Word, MS Office). Accuracy and attention to detail are essential.
- Problem solver and solution provider, quick learner.
Compensation & Benefits
- £12.21 per hour weekdays and £12.82 per hour weekends.
- Access to your pay as you earn it.
- Free DBS.
- Contributory Pension Scheme.
- Pension and Employee Assistance Programme.
- Industry‑leading training and development coupled with career progression.
- Refer a friend scheme.
EEO Statement
South Coast Nursing Homes values diversity and is committed to an inclusive culture of respect and equality. We are an equal‑opportunity employer and welcome applications from all suitably qualified persons, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio‑economic background.
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Receptionist - Fernbank Residential Home employer: South Coast Nursing Homes Ltd
Contact Detail:
South Coast Nursing Homes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Fernbank Residential Home
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on South Coast Nursing Homes. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Think about common receptionist scenarios and how you'd handle them. Whether it's dealing with a tricky call or managing multiple tasks, being prepared will boost your confidence and impress the interviewers.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise when answering questions. Remember, as a receptionist, you'll be the first point of contact, so demonstrating excellent communication is key to landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist - Fernbank Residential Home
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to customise your application for the Receptionist role at Fernbank Residential Home. Highlight your relevant experience and skills, especially those that match the job description, like communication and IT skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at South Coast Nursing Homes Ltd
✨Know the Company
Before your interview, take some time to research South Coast Nursing Homes. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Prepare examples of how you've successfully communicated with residents, families, or colleagues in previous roles. Be ready to demonstrate your ability to handle inquiries and manage multiple tasks while maintaining a friendly and professional demeanour.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you had to think on your feet or solve a problem under pressure. Share these experiences during your interview to highlight your quick thinking and solution-oriented mindset, which are essential for this role.
✨Be IT Savvy
Since the job requires good IT skills, brush up on your knowledge of Excel, Word, and MS Office. You might be asked about your experience with these tools, so be prepared to discuss how you've used them in past roles to support administrative tasks.
