At a Glance
- Tasks: Be the friendly face of our care home, supporting residents and managing calls.
- Company: Join a family-owned care home company dedicated to high standards of resident care.
- Benefits: Earn £12.76 p/h on weekdays and £13.40 on weekends, plus access to pay as you earn it.
- Other info: Enjoy industry-leading training, career progression, and a culture of inclusivity.
- Why this job: Make a difference in residents' lives while gaining valuable experience in a supportive environment.
- Qualifications: Reception experience and strong admin skills are essential.
The predicted salary is between 26500 - 27500 £ per year.
South Coast Nursing Homes is an established and successful, family owned and managed, care home company based in Worthing, West Sussex. We currently operate 9 homes across East and West Sussex. We have 414 beds with the recent opening of a new Nursing home in central Worthing. Each registered home offers the highest standards of resident care and comfort, 24 hours – day and night, for long and short-term stays.
South Coast Nursing Homes are recruiting for a Receptionist to join the team at Blatchington Manor - Seaford.
Hours: 30 hrs per week - Average - Will include alternate weekends:
- Wk 1 – Monday and Tuesday (9-5) Saturday and Sunday (10-4)
- Wk 2 – Tuesday, Wednesday, Thursday and Friday (9-5)
Suitable applicants would have: reception experience and the ability to support in administration tasks.
Duties:
- Providing front of house reception and resident support as appropriate.
- Answering incoming calls and taking accurate messages and passing to the relevant person.
- Providing necessary administrative support to the Manager and team.
- Arranging visits for families and residents.
- Creating daily planners.
- Arranging transport.
- Liaising with agencies to book care staff as and when required.
Package:
- £12.76 p/h weekdays and £13.40 weekends.
- Access to your pay as you earn it.
- Free DBS.
- Contributory Pension Scheme.
- Pension and Employee Assistance Programme.
- Industry leading training and development coupled with career progression.
- Refer a friend scheme.
Here at South Coast Nursing Homes, we value diversity and are committed to a culture of inclusivity, respect, and equality. We are proud to be an equal opportunities employer and welcome applications from all suitably qualified persons, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.
Receptionist - Blatchington Manor in Seaford employer: South Coast Nursing Home
South Coast Nursing Homes is an exceptional employer that prioritises the wellbeing of both its residents and staff. Located in Worthing, West Sussex, we offer a supportive work culture with industry-leading training and development opportunities, ensuring our employees can grow their careers while making a meaningful impact in the lives of those living with dementia. With competitive pay, flexible working hours, and a commitment to inclusivity, we are dedicated to fostering a rewarding environment for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Blatchington Manor in Seaford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like South Coast Nursing Home and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at South Coast Nursing Home and let us see your personality shine through!
We think you need these skills to ace Receptionist - Blatchington Manor in Seaford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and South Coast Nursing Home.
Get Familiar with Our Brand:Before applying, take some time to learn about South Coast Nursing Home and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at South Coast Nursing Home
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress South Coast Nursing Home.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which South Coast Nursing Home will surely appreciate.
