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- Tasks: Support residents' welfare and well-being through effective communication and coordination.
- Company: Family-owned care home company dedicated to high standards of resident care.
- Benefits: Competitive pay, access to earnings, subsidised food, and excellent training opportunities.
- Other info: Join a diverse team committed to inclusivity and career progression.
- Why this job: Make a real difference in residents' lives while working in a supportive environment.
- Qualifications: NVQ3 in Health and Social Care and experience in geriatric or dementia care.
The predicted salary is between 30000 - 30000 £ per year.
South Coast Nursing Homes is an established and successful, family owned and managed, care home company based in Worthing, West Sussex. We currently operate 8 homes (soon to be 9) across East and West Sussex. We have 359 beds and will be adding a further 55 beds to our portfolio with the opening of a new Nursing home in central Worthing within the next 2 months. Each registered home offers the highest standards of resident care and comfort, 24 hours – day and night, for long and short-term stays.
Reporting to the Home Manager, the Welfare Liaison is responsible for supporting the entire care team to meet the needs of residents’ welfare and well-being. The Welfare Liaison must have exemplary communication skills and a keen eye for detail. The role encompasses seeing each resident as individuals and formulating the structure in which to meet their holistic requirements for living well, including the recognition that family members or friends are also integral to this process and so collaboration between external and the internal elements are key to success of the role.
Hours: Full-Time at 40 hrs p/w - 9am - 5pm Monday to Friday.
As a Welfare Liaison you will be:
- Liaison with resident, family and friends, and care team
- Create robust documentation for every resident, detailing who they are, their specific needs and preferences
- Co-ordinate safe and seamless admissions and discharges/end of residency
- Identify, arrange and coordinate all external and internal health and sensory appointments
- Carry out assessments and ensure implementation of outcomes
- Audits
- Carry out and share pertinent documentation regarding residents to other health teams
- Assist with documents and procedure pertaining to fire regulations
- Ensure that all regulatory and statutory requirements are met and company policies and procedures are adhered to.
- Signposting relatives and friends to external agencies for support
More about you:
- NVQ3 or above in Health and Social Care
- Experience in a similar role
- Passionate about making a difference on a daily basis
- Previous experience in geriatric, frailty, end of life and dementia care.
- Kind caring, positive approach
- Good reporting skills both verbal and non-verbal
Package:
- £14.43 p/h
- Access to your pay as you earn it
- Subsidised staff food
- Free DBS
- Excellent benefits including pension and employee assistance programme
- Industry leading training and development coupled with career progression
- Refer a friend scheme
Here at South Coast Nursing Homes, we value diversity and are committed to a culture of inclusivity, respect, and equality. We are proud to be an equal opportunities employer and welcome applications from all suitably qualified persons, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.
Welfare Liaison - Eastridge Manor employer: South Coast Nursing Home Ltd
Contact Detail:
South Coast Nursing Home Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Liaison - Eastridge Manor
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know someone at South Coast Nursing Homes. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by understanding the company culture and values. Familiarise yourself with their approach to resident care and think about how your experience aligns with their mission. We want to see your passion shine through!
✨Tip Number 3
Showcase your communication skills during the interview. As a Welfare Liaison, you'll need to demonstrate how you can effectively liaise with residents, families, and the care team. Practice articulating your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Welfare Liaison - Eastridge Manor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Welfare Liaison role. Highlight your experience in health and social care, especially any work with geriatric or dementia care. We want to see how you can make a difference!
Show Off Your Communication Skills: Since this role requires exemplary communication, give examples of how you've effectively liaised with residents, families, and care teams in the past. We love seeing real-life scenarios that showcase your skills!
Be Detail-Oriented: The job involves creating robust documentation for residents, so demonstrate your keen eye for detail. Mention any experience you have with assessments or audits, as this will show us you're up for the task!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at South Coast Nursing Home Ltd
✨Know the Company Inside Out
Before your interview, take some time to research South Coast Nursing Homes. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Welfare Liaison, communication is key. Prepare examples from your past experiences where you successfully liaised with residents, families, or care teams. Highlight how you adapted your communication style to meet different needs, as this will demonstrate your ability to connect with various stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle sensitive situations. Think of scenarios related to resident welfare, such as coordinating care or managing family expectations. Practising your responses will help you feel more confident during the interview.
✨Emphasise Your Passion for Care
Make sure to convey your passion for making a difference in residents' lives. Share personal anecdotes or experiences that highlight your commitment to high-quality care, especially in areas like dementia or end-of-life support. This will resonate well with the interviewers and align with their values.