NHS 111 Call Handler Part Time

NHS 111 Call Handler Part Time

Looking for more than just another job?

Join a fast-paced, dynamic, and ever-evolving service where every day brings a new challenge and a chance to make a real difference.

Ask yourself:

• Can you support someone experiencing a mental health crisis?
• Could you reassure a parent whose child has had a minor head injury?
• Are you able to assist someone with a sore throat or toothache?
• Could you respond calmly and effectively to someone having a stroke or heart attack?

At NHS 111, you\’ll handle a wide variety of calls — no two days are ever the same. This role requires emotional resilience and the ability to manage the pressures that come with supporting people in often stressful or distressing situations. Please think carefully about the demands of this role before applying.

Important information:

• This is an office-based position at our Milton Keynes location — remote or home working is not available.
• This role is not eligible for visa sponsorship.
• We\’re currently welcoming new team members for our upcoming training courses in February and March 2026.

Apply today to secure your spot and start your journey with us

Please note, staff affected by the internal corporate review may be considered ahead of other applicants, depending on their at risk status (please see Organisational Change Procedure and Redeployment.

Why work for SCAS?

*We offer a competitive hourly rate of £12.75 per hour. Candidates will also receive the following unsocial allowances*

All day Saturday (midnight to midnight) as well as any weekday after 8pm and before 6am – Time plus 35% (Currently £17.26 per hour)

All day Sunday and public holidays (midnight to midnight) – Time plus 69% (Currently £21.61 per hour)

Benefits we offer:

• Full training and a range of courses which you can book locally.
• Holiday entitlement of 27 days, rising to 29 days after 5 years\’ service and 33 days after 10 years\’ service, plus an additional 8 days