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- Tasks: Ensure guest satisfaction through effective communication and service.
- Company: Prominent hospitality company in Greater London with a focus on guest experience.
- Benefits: Flexible weekend and rotating shifts with opportunities for growth.
- Why this job: Join a dynamic team and make a positive impact on guest experiences.
- Qualifications: Strong customer service skills and availability for varied shifts.
- Other info: Exciting environment with the chance to meet diverse guests.
The predicted salary is between 30000 - 42000 £ per year.
A prominent hospitality company in Greater London is looking for a Guest Services Associate to ensure guest satisfaction through effective communication and service.
Responsibilities include:
- Managing reservations
- Providing information about property amenities
- Addressing guest requests
The ideal candidate will have strong customer service skills and be able to work weekends and rotating shifts. This role offers the chance to contribute to a positive guest experience in a dynamic environment.
Guest Experience Specialist - Weekend & Rotating Shifts in London employer: SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.
Contact Detail:
SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Specialist - Weekend & Rotating Shifts in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since the role is all about guest satisfaction, try role-playing scenarios with a friend. This will help you feel more confident when addressing guest requests.
✨Tip Number 3
Be flexible with your availability! Highlight your willingness to work weekends and rotating shifts in conversations. Employers love candidates who are adaptable and ready to jump in when needed.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Guest Experience Specialist. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Guest Experience Specialist - Weekend & Rotating Shifts in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for guest experience shine through. We want to see how much you care about making guests feel welcome and valued!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in customer service. We love seeing how your skills align with the role of a Guest Experience Specialist!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you went above and beyond for a guest or customer. Highlight how you handled difficult situations and turned them into positive outcomes. This is crucial for a role focused on guest satisfaction.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle various guest scenarios. Practice responses to common situations, like dealing with a complaint or managing a reservation issue. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Emphasise Flexibility and Teamwork
Since the role involves weekend and rotating shifts, express your willingness to adapt to different schedules. Also, share examples of how you've successfully worked in a team environment, as collaboration is key in hospitality.
