Assistant HR Manager in London

Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and associate relations. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures, and all other tasks assigned by Superiors.

CANDIDATE PROFILE

• Minimum of 5 - 6 years’ experience in Human Resources as an HR Generalist, preferably from hospitality industry, with relevant HR achievements contributing to business objectives and goals.
• Well-versed in local Employment Act and other related employment guidelines/regulations and other relevant regulations.
• Driven, and a people-centric professional with a strong results-oriented mindset.
• Meticulous and detail-oriented, with a strong sense of confidentiality and data accuracy.
• Strong analytical skills; good with numbers and able to perform reconciliation, variance analysis, and data checks confidently.
• Diploma or Bachelor’s Degree in Human Resource Management / business or related disciplines.

CORE WORK ACTIVITIES

• Assisting in Managing Recruitment and Hiring Process
  • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
  • Assists in establishing and maintains contact with external recruitment sources.
  • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
  • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
  • Assists in monitoring candidate identification and selection process.
  • Performs quality control on candidate identification/selection.
  • Ensures that proper documentations of associates are well maintained and kept in their personal files.
• Assisting in Administering and Educating Employee Benefits
  • Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
  • Assists with unemployment claim activity reports.
  • Attends unemployment hearings and ensures property is properly represented, as needed.
• Assisting in Managing Employee Development
  • Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Ensures employees are cross-trained to support successful daily operations.
  • Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
  • Ensures attendance by all new hires and participation of the leadership team in training programs.
  • Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
• Assisting in Maintaining Employee Relations
  • Proactively enhance Associate Relations engagement activities.
  • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
  • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
  • Utilizes an “open-door” policy to acknowledge employee problems or concerns in a timely manner.
  • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
  • Partners with Loss Prevention to conduct employee accident investigations, as necessary.
  • Communicates performance expectations in accordance with job descriptions for each position.
• Assisting in Managing Legal and Compliance Practices
  • Ensure HR Policy and compliance and “on-time” record management.
  • Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
  • Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
  • Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.
  • Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
  • Communicates property rules and regulations via the employee handbook.
  • Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis and through orientation, property meetings, bulletin boards, etc.
  • Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
  • Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.