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For Companies At a Glance
- Tasks: Lead and innovate in food and beverage operations, ensuring exceptional service and financial performance.
- Company: Join a renowned hospitality brand committed to diversity and inclusion.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in food and beverage management and strong team leadership abilities.
- Other info: Dynamic role with opportunities for creativity and innovation in a fast-paced setting.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. The position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximises the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.
CORE WORK ACTIVITIES
- Developing and Executing Food and Beverage Strategy and Goals
- Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
- Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
- Ensures integration of departmental goals in game plans.
- Leading Food and Beverage Teams
- Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
- Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
- Reviews staffing levels to ensure that guest service and operational needs are met.
- Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviours.
- Provides feedback to employees based on observation of service behaviours.
- Utilises employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
- Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
- Maximising Food and Beverage Revenue
- Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
- Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
- Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.
- Ensuring Exceptional Customer Service
- Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Strives to improve service performance.
- Managing and Conducting Human Resource Activities
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
- Communicates and executes departmental and property emergency procedures.
- Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
- Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Establishes guidelines so employees understand expectations and parameters.
- Ensures employees receive on-going training to understand guest expectations.
Assistant Director of F&B / F&B Manager in London employer: SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.
Contact Detail:
SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director of F&B / F&B Manager in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend food and beverage events, and join relevant groups. The more people you know, the better your chances of landing that Assistant Director of F&B role.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss your experience with developing food and beverage strategies and leading teams. Use specific examples to demonstrate how you've maximised revenue and improved customer service.
✨Tip Number 3
Research the brand! Understand their service strategy and customer expectations. Tailor your approach to show how you can align with their goals and enhance their food and beverage operations.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your talents and connect with us directly. Don’t miss out on the chance to be part of our amazing team!
We think you need these skills to ace Assistant Director of F&B / F&B Manager in London
Some tips for your application 🫡
Show Your Passion for F&B: When you're writing your application, let your love for food and beverage shine through! Share any relevant experiences or projects that highlight your enthusiasm for the industry. We want to see how you can bring that passion to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your skills and experiences that align with the responsibilities of the Assistant Director of F&B role. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's industry-specific. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.
✨Know Your F&B Strategy
Before the interview, dive deep into the company's food and beverage strategy. Understand their target customer and how they align their offerings with brand initiatives. Be ready to discuss how you can contribute to developing and executing a successful F&B strategy that meets those needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in previous roles. Highlight your experience in conducting staff meetings, setting expectations, and providing feedback. This will demonstrate your ability to lead the food and beverage team effectively and ensure exceptional service.
✨Financial Acumen is Key
Brush up on your financial knowledge related to food and beverage operations. Be prepared to discuss how you've reviewed financial reports and implemented cash control policies in the past. Showing that you can maximise revenue while maintaining quality will set you apart.
✨Customer Service Focus
Think of specific instances where you've improved customer satisfaction in your previous roles. Be ready to share how you’ve used guest feedback to enhance service performance. This will show your commitment to creating an atmosphere that exceeds guest expectations.
