Exams Assistant

Exams Assistant

Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the smooth running of exams and ensure a positive experience for students.
  • Company: South Bank Colleges, a vibrant and inclusive educational institution.
  • Benefits: Gain valuable experience in a supportive environment with career growth opportunities.
  • Why this job: Make a real impact on student success while developing transferable skills.
  • Qualifications: Level 2 qualifications in English, Maths, and ICT; customer service experience.
  • Other info: Join a team committed to equality, diversity, and inclusion.

The predicted salary is between 24000 - 36000 ÂŁ per year.

South Bank Colleges is a vibrant and inclusive place to work, where staff are united by a shared ambition to transform lives through education. Rated Good by Ofsted in 2025, inspectors praised the college’s “strong culture of inclusion” and the way staff “foster an understanding of diversity” across all campuses. Adult learning was rated Outstanding, and learners spoke of the college as “an integral part of their journey in life.” With a broad curriculum offer, expert tutors and deep links to the local community and employers, South Bank Colleges is a rewarding environment for education professionals to thrive.

We are seeking an organised and detail‑oriented Exams Assistant to work with our Exams Officers to oversee the smooth running of all internal and external examinations at Southbank Colleges. This pivotal role ensures that every student has the best possible experience during their exams.

Skills & Experience
  • Personal skills in English, Mathematics and ICT by holding Level 2 qualifications with a 5-year currency (or by undertaking initial assessments at job interview stage and by achieving Level 2 within one year of their appointment date as appropriate).
  • Working in an office environment using administrative systems including data management.
  • Experience of dealing and working directly with people and providing services to a wide range of stakeholders.
  • Working in a customer service environment.
  • Experience of using Microsoft Office packages to a high standard of quality and accuracy.
  • Understanding of equality, diversity and inclusion, and its practical application.
Responsibilities

This is a fantastic opportunity to play a vital role in student success by ensuring exams run smoothly, fairly, and securely. The position offers variety and challenge, combining strategic planning with hands‑on problem solving, while developing highly transferable skills in organisation, compliance, and communication. You’ll collaborate with staff, students, and exam boards. With strong demand for skilled Exams Officers, this role provides both career stability and the chance to make a meaningful impact.

Applicant information

Closing Date: Friday 23rd January 2026
Interviews will take place on: Friday 6th February 2026

We are an inclusive and welcoming college that is highly responsive in meeting the needs of our students. Equality, Diversity and inclusion are central to our values and behaviours, and we seek applicants who are fully committed to enhancing our work in this area.

If you feel this is the right opportunity for you and you have the right skills and experience, we look forward to receiving an application from you.

Safeguarding

SBC is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Appointment to this post will be subject to an enhanced disclosure from the Disclosure and Barring Service.

Recruitment process

The email account you use to apply will be used for recruitment communication. Please ensure that you use an email account that you regularly monitor. We reserve the right to close the vacancy early, should we receive sufficient applications.

Exams Assistant employer: South Bank Colleges

South Bank Colleges is an exceptional employer that fosters a vibrant and inclusive work environment, dedicated to transforming lives through education. With a strong culture of inclusion and a commitment to equality and diversity, staff are empowered to thrive while making a meaningful impact on students' journeys. The role of Exams Assistant offers not only career stability but also opportunities for personal and professional growth within a supportive community that values collaboration and excellence.
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Contact Detail:

South Bank Colleges Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Exams Assistant

✨Tip Number 1

Get to know the college! Research South Bank Colleges and understand their values around inclusion and diversity. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Network like a pro! Connect with current or former staff on LinkedIn or at local events. They can provide insider tips about the role and the college culture, which can give you an edge in your application process.

✨Tip Number 3

Prepare for the interview by practising common questions related to exams administration and customer service. Think about examples from your past experiences that demonstrate your organisational skills and ability to work with diverse groups.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at South Bank Colleges.

We think you need these skills to ace Exams Assistant

Organisational Skills
Attention to Detail
Customer Service Skills
Data Management
Microsoft Office Proficiency
Communication Skills
Problem-Solving Skills
Understanding of Equality, Diversity and Inclusion
Experience in an Office Environment
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Exams Assistant role. We want to see how you can contribute to our vibrant community at South Bank Colleges!

Showcase Your Skills: Don’t forget to mention your proficiency in English, Mathematics, and ICT. If you've got experience in customer service or administrative roles, let us know! We love seeing candidates who can communicate effectively and work well with diverse groups.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This will help us quickly see why you’re a great fit for the Exams Assistant position.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and can keep you updated on your application status. Plus, it’s super easy!

How to prepare for a job interview at South Bank Colleges

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Exams Assistant role. Familiarise yourself with the responsibilities and skills required, especially around organisation, compliance, and communication. This will help you articulate how your experience aligns with what they’re looking for.

✨Showcase Your Customer Service Skills

Since this role involves working directly with students and various stakeholders, be prepared to discuss your customer service experience. Think of specific examples where you’ve successfully handled queries or resolved issues, demonstrating your ability to provide excellent support.

✨Emphasise Your Commitment to Inclusion

South Bank Colleges values equality, diversity, and inclusion. Be ready to share your understanding of these principles and how you’ve applied them in previous roles. This could be through fostering an inclusive environment or adapting services to meet diverse needs.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the college’s approach to exams, their culture of inclusion, or how they support staff development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

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