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- Tasks: Join our team to provide top-notch customer service at Citadel Leisure Centre.
- Company: Citadel Leisure Centre is a vibrant hub for community activities and fitness.
- Benefits: Earn between £13.78 to £14.09 per hour with a 5% non-core allowance.
- Why this job: Great opportunity to gain experience in customer service while working in a fun environment.
- Qualifications: No specific qualifications required, just a passion for helping others!
- Other info: This is a temporary position for 6-12 months with a flexible rolling rota.
The predicted salary is between 25148 - 25714 £ per year.
Job Description
What is the role?
Under the direction of the Customer Administration Officer, work as part of a team to deliver professional customer services.
Please click on the option to download additional information on this vacancy to access the Job Description.
Extra Information:
The Grade of this post is Grade 1 / Level 4; the hourly rate is from £13.78 to £14.09 and the annual salary is from £25,148 to £25,714 plus a 5% non-core allowance.
Please note this post is temporary for 6-12 months.
Working Pattern: 3 weeks rolling rota over 7 days per week. Mix of early, late and mid-shifts.
Interviews for this post are scheduled to take place on 26 March 2025.
Receptionist (35 hours) (Temp) - Customer Service - Citadel Leisure Centre - SOA10885 - SOA10885 employer: South Ayrshire Council
Contact Detail:
South Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (35 hours) (Temp) - Customer Service - Citadel Leisure Centre - SOA10885 - SOA10885
✨Tip Number 1
Familiarize yourself with the Citadel Leisure Centre and its services. Understanding the facilities and programs offered will help you provide better customer service and demonstrate your enthusiasm for the role during the interview.
✨Tip Number 2
Practice common customer service scenarios that you might encounter as a receptionist. Being able to handle inquiries, complaints, and bookings efficiently will show your readiness for the position.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding the rolling rota. Highlighting your willingness to work various shifts can make you a more attractive candidate for this temporary position.
✨Tip Number 4
Research the qualities of a successful receptionist in a leisure centre environment. Emphasizing skills like communication, teamwork, and problem-solving during your interview can set you apart from other candidates.
We think you need these skills to ace Receptionist (35 hours) (Temp) - Customer Service - Citadel Leisure Centre - SOA10885 - SOA10885
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities of a receptionist at Citadel Leisure Centre. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the requirements of the role. Emphasize your ability to work in a team and deliver professional customer services.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains why you would be a great fit for the team. Mention your availability for the rolling rota and your flexibility with shifts.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that all documents are correctly formatted and that your contact details are up to date.
How to prepare for a job interview at South Ayrshire Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a receptionist. Familiarize yourself with customer service principles, as you'll be delivering professional services under the direction of the Customer Administration Officer.
✨Show Your Team Spirit
Since this role involves working as part of a team, be prepared to discuss your experience in teamwork. Share examples of how you've collaborated with others to achieve common goals, especially in a customer service environment.
✨Flexibility is Key
The position requires a mix of early, late, and mid-shifts. Be ready to express your availability and willingness to adapt to a rolling rota. Highlight any previous experience you have with flexible working hours.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Think about how you would handle difficult customers or resolve conflicts. Practice your responses to ensure you convey confidence and professionalism during the interview.
