Building Services Technician (Plumber)

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Salary and grade: £37,870 - £44,747 per year, Grade 5

Duration of role: Permanent

Hours per week: 37hrs (Full Time)

Location: The designated office base is Abbey House, Abingdon. The councils operate in a truly flexible and hybrid way where the focus is on outcomes, not where you work.

Closing date: 09 May 2025

Interview date: week commencing 19 May 2025

About the role and what we’re looking for:

The Property Assets team provides Property and Facilities services across both Councils for the general public and for internal customer departments, using a Corporate Landlord model. The types of buildings and the customers being served include:

• Arts centres – Cornerstone in Didcot and Beacon in Wantage.
• Council offices, providing staff accommodation and public reception services.
• Community centres
• Leisure – includes leisure facilities and outdoor swimming pools.
• Housing – hostels, houses, mobile home parks
• Public toilets
• Other land and facilities, including closed churchyards
• Working closely with the technical services team – responsible for car parks, flood alleviation, sewage pumps, and engineering services.
• Working closely with Development and Property Strategy teams – specifically providing any Facilities or maintenance needs for sub-let premises.

A Building Services Technician (Plumber) is required to work within Property Operations and provide technical expertise on the maintenance, repair, and improvement of the Mechanical building assets for the Council. The role requires a mix of hands-on maintenance and repair for pre-planned and reactive tasks, as well as management of sub-contractor suppliers for specialist maintenance and repair works. Experience of other trade skills would be beneficial, such as building fabric and carpentry.

Main duties and responsibilities:

• Provide regular pre-planned maintenance and repair services to the Council’s main operational buildings (circa 90 buildings – mix of commercial, residential, and public conveniences).
• Provide reactive first-fix repair services across the wider Council property portfolio.
• Fix leaks and replace taps, baths, cylinders, and water tanks.
• Repair hot and cold-water systems across the councils’ buildings.
• Repair and replace external water, waste, and rainwater systems.
• Work on unvented hot water systems.
• Manage the delivery of maintenance activities using sub-contractor support.
• Use the CAFM system (Concerto) to plan, manage, and report works.
• Contribute to the forward maintenance plan that tracks asset condition.
• Ensure all documentation/records are kept in clearly identified and retrievable systems.
• Plan statutory compliance maintenance and testing and report as required.
• Ensure all PPMs and Critical Facility PPMs are carried out as scheduled.

About you:

Your essential skills, knowledge, and experience:

• Strong knowledge of Water Supply Regulation and Control of Legionella L8.
• Mechanical Building Services Technician practical knowledge.
• HVAC Experience.
• Knowledge of building emergency response activities.
• Strong proven experience in operating building services across multiple sites.
• Experience of working and operating in a permit-to-work system.
• PC literate/MS Office skills.
• Excellent contract/supplier management skills.
• Operational experience of managing Environmental, Health & Safety Systems.
• Hold a current full driving licence and, whenever necessary, have access to a vehicle that is insured and available for business use.
• Physically able to climb ladders, access confined spaces, perform general working at height activities, and follow safe systems of work across a range of buildings.
• Have 3+ years of plumbing experience with relevant qualifications City & Guilds NVQ Level 3 or equivalent (will consider Level 2 with extensive relevant experience).

If you have the following experience or qualifications – it’s a bonus:

• IOSH Managing Safely, NEBOSH General Certificate, or equivalent H&S training.
• Building Management Systems experience.
• Gas Safe Certification.
• First aid qualifications (training to be provided).
• IPAF 3a/b licence (desirable – training will be provided if not held).

Your style and behaviours:

• Always represent the councils in a professional manner and develop a good working relationship with clients, tenants, and colleagues.
• Excellent facilitation and communication skills at all levels.
• Self-motivated, resourceful, and proactive.
• Confident decision-maker.
• Commitment to valuing diversity and equality, respecting customers and colleagues in all relationships and service delivery.
• Commitment to customer service and continuous improvement.

The benefits we offer:

• A basic 25 days annual leave per annum, rising to 30 days after five years, plus bank holidays and time off between Christmas and New Year.
• Flexible working and annualised hours – a flexible approach to work that our employees love!
• Salary pay awards – most jobs offer a pay increase after six months or the following April, plus an annual salary review.
• A generous career average pension scheme, including life insurance of three times your salary.
• The opportunity to purchase a bike through Cyclescheme.
• Various schemes to support health and wellbeing, including reduced gym membership, free swims, free eye tests for DSE users, and more.
• Two days per year to volunteer within the local community.

You may also have experience in the following roles: Maintenance Plumber, Facilities Technician, Building Maintenance Engineer, Mechanical Services Technician, HVAC Engineer, Property Maintenance Operative, Plumbing and Heating Engineer, Estates Maintenance Technician, Reactive Maintenance Engineer, Commercial Plumber, Water Hygiene Technician, etc.