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- Tasks: Recruit and educate donors to ensure a safe blood supply while meeting collection targets.
- Company: Join a dedicated team making a real difference in the community.
- Benefits: Competitive salary, career growth opportunities, and a chance to impact lives.
- Why this job: Be part of a mission-driven role that saves lives and promotes health.
- Qualifications: Grade 12 and a Marketing/Public Relations Certificate required.
- Other info: Dynamic work environment with opportunities for learning and development.
The predicted salary is between 24000 - 36000 £ per year.
An opportunity has become available for a Donor Recruiter. The incumbent will be responsible to recruit and educate all donors ensuring targets are met, to maintain a sustainable and safe blood supply.
KPA 1 Customer Stakeholder
- Participates in donor recruitment pilot studies which may be run at specific blood drives.
- Attends to donor queries and complaints, and reports follow up required to Donor Relations Practitioner.
- Provides feedback to the Donor Relations Practitioner and Donor Educator related to educational needs i.e. talks required etc.
- Assists with arranging donor marketing functions such as media launches, donor awards and controller functions.
KPA 2 Internal Processes
- Delivers advertising material i.e. flyers, posters, banners and boards prior to the blood drive when required.
- Makes contact with the blood drive controller / peer promoters and confirms that all arrangements are in order.
- Arranges a more suitable venue in conjunction with the clinic supervisor if venue provided on the day is not suitable and includes information on the recruiter’s report form.
- Displays advertising material and directional arrows to enhance visibility of the blood drive.
- Recruits and educates blood donors to ensure collection targets are met.
- Highlights risk behaviour posters to donors to ensure safe, quality blood supply.
- Receives and welcomes blood donors on their arrival at the blood drive in a friendly and professional manner.
- Puts donors at ease to ensure they have a good donation experience.
- Issues donor information pamphlets and ensures that donors understand the need to read and comprehend the information.
- Monitors the flow of the blood drive with guidance from clinic supervisor to reduce the waiting time.
- Offers refreshments to donors as required and deals with customer service questions.
- Refers all medical questions to the Clinic Supervisor.
- Assists with setting up and packing up of the blood drive, and ensures venue is left in good order.
- Promotes all campaigns to donors and provides feedback to the Donor Relations Practitioner.
- Assists in arranging branch promotions, shows and exhibitions.
KPA 3 Learning and Growth
- Submits weekly donor recruitment report to the Donor Relations Practitioner, and makes recommendations to improve performance of the blood drive.
- Updates personnel file regularly and ensures all relevant SOPs are read and understood, and competencies done where required.
- Attends required meetings and appropriate training sessions to remain informed of current field-related developments and promote knowledge sharing.
Education
- Grade 12 Marketing/Public Relations Certificate (Minimum 6 months).
- Driving Licence – Code B Manual.
Experience and knowledge requirements
- N/A
Other (knowledge and skills)
- Understanding of relevant legislation; knowledge of relevant company procedures.
- Computer literacy: MS Office.
Donor Recruiter employer: South African National Blood Service
Contact Detail:
South African National Blood Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Donor Recruiter
✨Tip Number 1
Get to know the company and its mission. When you’re chatting with potential employers, show them you’re passionate about their cause. It’s all about connecting with their values and demonstrating how you can help them achieve their goals.
✨Tip Number 2
Network like a pro! Attend events related to blood donation or health awareness in your area. Meeting people face-to-face can open doors that online applications just can’t. Plus, it shows you’re proactive and genuinely interested.
✨Tip Number 3
Practice your pitch! You never know when you’ll meet someone who could help you land that Donor Recruiter role. Have a quick summary of your skills and experiences ready to go, so you can impress them on the spot.
✨Tip Number 4
Don’t forget to follow up! After any interviews or networking events, shoot a quick thank-you email. It keeps you fresh in their minds and shows you’re serious about the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Donor Recruiter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Donor Recruiter role. Highlight any relevant experience in marketing, customer service, or donor recruitment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about blood donation and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: As a Donor Recruiter, you'll be interacting with donors regularly. Make sure your application reflects your strong communication skills. Use clear language and a positive tone to show us you can connect with people!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at South African National Blood Service
✨Know Your Stuff
Make sure you understand the role of a Donor Recruiter inside and out. Familiarise yourself with the key performance areas (KPAs) mentioned in the job description, especially around donor recruitment and education. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Donor Recruiter, you'll be interacting with donors regularly. Prepare examples from your past experiences where you've successfully engaged with people, handled queries, or resolved complaints. This will demonstrate your ability to create a welcoming environment for donors.
✨Be Ready to Discuss Marketing Strategies
Since the role involves promoting blood drives and campaigns, think about how you would approach marketing these events. Have a few ideas ready to share during the interview, such as how you would use social media or local events to attract donors. This shows initiative and creativity.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, upcoming campaigns, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
