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- Tasks: Support Arabic-speaking residents with housing needs and conduct home visits.
- Company: Lewisham Council, dedicated to community support and housing services.
- Benefits: Gain valuable experience in public housing while making a real difference.
- Why this job: Join a passionate team and help your community access stable housing.
- Qualifications: Fluent in Arabic and English, with strong interpersonal skills.
- Other info: Full-time role with potential for permanent placement and career growth.
Role: Housing Support Officer
Location: Birmingham
Contract Type: Temporary – potential to become permanent
Hours: Full-time, 37 hours per week
Pay Rate: 16 umbrella and 12.540 PAYE
Driving Requirement: Must hold a full UK driving licence and have access to a vehicle
Role Overview – Housing Support Officer
Lewisham Council is seeking a proactive and community-focused Housing Support Officer to assist residents by collecting, verifying, and processing key housing paperwork. The role plays a vital part in ensuring Arabic-speaking tenants receive clear, compassionate communication and practical assistance when accessing housing services.
Key Responsibilities:
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Collect and process housing paperwork and verification documents.
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Support Arabic-speaking clients with translations and housing guidance.
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Conduct home visits and liaise with vulnerable tenants.
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Maintain accurate digital and paper-based records.
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Collaborate with Housing Officers and Case Managers to ensure compliance.
Essential Requirements:
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Fluent in Arabic and English (verbal and written).
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Previous housing, support, or community experience.
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Excellent interpersonal and organisational skills.
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Full UK driving licence and access to a car.
Housing Support Officer employer: South Africa Tempest Resourcing
Contact Detail:
South Africa Tempest Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching Lewisham Council and understanding their values. Be ready to discuss how your skills, especially your language abilities, can help Arabic-speaking residents feel supported and understood.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with diverse backgrounds, consider role-playing scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in housing support and community work. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping residents and how your Arabic-speaking skills will benefit our team. Keep it friendly and professional.
Showcase Your Communication Skills: Since this role involves working with diverse backgrounds, we need to see your communication skills in action. Use clear language and examples in your application to demonstrate how you connect with people.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board to make a difference in the community!
How to prepare for a job interview at South Africa Tempest Resourcing
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housing Support Officer. Familiarise yourself with the key tasks like conducting home visits and supporting Arabic-speaking residents. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Language Skills
Since this position requires fluency in Arabic and English, be prepared to showcase your language skills during the interview. You might be asked to translate a scenario or explain how you would communicate effectively with tenants. Practising this beforehand can give you a confidence boost.
✨Highlight Your Community Experience
Share specific examples from your previous roles that demonstrate your experience in housing support or community work. Talk about how you've helped residents in the past, resolved issues, or maintained accurate records. This will show your potential employer that you’re not just qualified but also genuinely care about making a difference.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the challenges they face in the role, or how success is measured. This shows your interest in the position and helps you assess if it’s the right fit for you.
