At a Glance
- Tasks: Manage properties, support tenants, and ensure compliance with tenancy agreements.
- Company: Join Torbay Council's Strategic Housing team for a meaningful role.
- Benefits: Hybrid working, competitive pay, and potential for contract extension.
- Other info: Opportunity to work collaboratively with various agencies and support vulnerable tenants.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in housing management and strong organisational skills required.
An excellent opportunity has arisen for an experienced Housing Officer to join the Strategic Housing - Housing Management team on an agency basis. This role is ideal for candidates with strong tenancy management experience within a local authority or housing association environment. The successful candidate will manage a portfolio of properties, support tenants, and ensure compliance with tenancy agreements while maintaining safe and sustainable communities.
Key Responsibilities
- Manage a portfolio of council properties and housing schemes
- Deliver tenancy management services including successions and tenancy changes
- Manage rent arrears and support income recovery processes
- Investigate and resolve anti-social behaviour (ASB) cases
- Conduct estate inspections, tenancy visits, and property inspections
- Provide housing advice and welfare benefit guidance to tenants
- Work collaboratively with external agencies including social services and police
- Support void management and lettings processes
- Maintain accurate records and ensure compliance with housing legislation
- Promote tenancy sustainment and community wellbeing
Candidate Requirements
- Proven experience working as a Housing Officer, Tenancy Officer, or Neighbourhood Officer
- Strong knowledge of housing legislation and tenancy management
- Experience managing ASB cases and rent arrears
- Experience conducting estate inspections and tenant visits
- Ability to work with vulnerable tenants and partner agencies
- Strong organisational and record-keeping skills
- Full UK driving licence and access to a vehicle
- Ability to work independently and manage caseloads effectively
Housing Officer employer: South Africa Tempest Resourcing
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Contact Details:
South Africa Tempest Resourcing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their needs, especially around tenancy management and community wellbeing.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience managing ASB cases or conducting estate inspections, use specific situations to highlight your problem-solving abilities and successes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Housing Officer. We want to see how your skills match the job description, so don’t be shy about showcasing your tenancy management experience and any relevant achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that relate to managing properties and supporting tenants, and show us your passion for community wellbeing.
Showcase Your Knowledge:We’re looking for candidates with a strong understanding of housing legislation. In your application, mention any relevant training or certifications you have, and give examples of how you've applied this knowledge in your previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at South Africa Tempest Resourcing
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and tenancy management. Be prepared to discuss specific laws and regulations that impact the role, as this will show your expertise and readiness to handle the responsibilities.
✨Showcase Your Experience with ASB Cases
Think of examples from your past roles where you successfully managed anti-social behaviour cases. Be ready to explain your approach and the outcomes, as this is a key part of the Housing Officer role.
✨Demonstrate Your Organisational Skills
Since managing a portfolio of properties requires strong organisational skills, prepare to discuss how you prioritise tasks and manage your caseload. Use specific examples to illustrate your methods.
✨Engage with Community Wellbeing
Be ready to talk about how you promote community wellbeing and support vulnerable tenants. Share any initiatives you've been involved in that demonstrate your commitment to creating safe and sustainable communities.
