At a Glance
- Tasks: Enhance customer experiences by processing bets and engaging with customers.
- Company: Join the Betfred family in a vibrant retail environment.
- Benefits: Competitive pay, bonuses, flexible leave, and 24/7 online GP access.
- Other info: Opportunities for career growth and recognition for long service.
- Why this job: Be part of an exciting team and immerse yourself in sports and gaming.
- Qualifications: Must be 18+, with great customer service skills and a passion for learning.
The predicted salary is between 30000 - 30000 € per year.
We are looking for an Assistant Sales Manager to join our retail team and help enhance Betfred customers’ experiences every day.
Responsibilities:
- Processing customers’ bets in a timely and attentive manner.
- Attending to all customer queries quickly and knowledgeably.
- Engaging customers with expert knowledge of our products and promotions.
- Supporting key promotional events throughout the sporting calendar.
- Maintaining a well‑presented environment that customers love.
- Being a team player – collaboration is key to improving the customer experience.
- Handling cash transactions with the utmost care and accuracy.
- Following the Think 25 policy and adhering to age verification processes.
Qualifications:
- Be 18+ and have the right to work in the UK.
- Must be able to work evenings, weekends, and public holidays.
- Outstanding customer service skills and the ability to engage all customers.
- A passion for sports, betting and gaming is beneficial but not essential.
- A willingness to learn, develop and flourish within the Betfred family.
Benefits:
- A competitive rate of pay and pension contribution.
- Generous discretionary bonus schemes, incentives and competitions.
- Annual leave entitlement that increases with length of service.
- Access to an online GP service 24/7, 365 days a year.
- Employee wellbeing support through the Employee Assistance Programme.
- Enhanced Maternity & Paternity pay.
- Long service recognition.
- Access to a pay‑day savings scheme, financial coach and up to 40% of earned wage ahead of payday via Wagestream.
Location: Walthamstow, Waltham Forest, Greater London, United Kingdom (E17 7JS)
Compensation: £14.69 per hour, including a £1.13 London Weighting Allowance on contracted hours.
Equal Opportunity Statement: We welcome applications from individuals of all backgrounds, identities, and experiences and are committed to equality, diversity, and inclusion.
Shop Manager in Walthamstow employer: South 11
At Betfred, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. Our Walthamstow location provides a dynamic environment where team collaboration is key, alongside competitive pay, generous bonuses, and comprehensive support for personal development. Join us to be part of a passionate team dedicated to enhancing customer experiences in the exciting world of retail betting.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Walthamstow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Betfred. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of the family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and your passion for sports. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A well-presented appearance shows that you care about the role and respect the company. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Shop Manager in Walthamstow
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for sports and customer service in your application. Mention any relevant experiences or interests that highlight your love for the industry – it’ll make you stand out!
Tailor Your Application:Make sure to customise your CV and cover letter for the Shop Manager role. Use keywords from the job description to show that you understand what we’re looking for and how you fit the bill.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your skills and experiences that are most relevant to the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at South 11
✨Know Your Stuff
Make sure you brush up on Betfred's products and promotions before the interview. Being able to engage with the interviewer about specific offerings shows your enthusiasm and readiness to enhance customer experiences.
✨Customer Service is Key
Prepare examples of how you've provided outstanding customer service in the past. Think about situations where you went above and beyond to help a customer, as this will demonstrate your commitment to improving the customer experience.
✨Show Your Team Spirit
Since collaboration is crucial, be ready to discuss times when you've worked effectively in a team. Highlight your ability to support colleagues and contribute to a positive work environment, which is essential for a Shop Manager role.
✨Be Ready for Scenarios
Expect situational questions that test your problem-solving skills, especially regarding cash handling and customer queries. Practising these scenarios can help you respond confidently and show that you can handle the responsibilities of the role.
