At a Glance
- Tasks: Engage with customers and process bets in a vibrant betting shop environment.
- Company: Join South 11 in Frimley, a leader in customer-focused retail sports.
- Benefits: Enjoy competitive pay, bonuses, and well-being support for a fulfilling career.
- Other info: Great opportunity for growth in a dynamic and supportive workplace.
- Why this job: Be part of an exciting team that enhances customer experiences every day.
- Qualifications: Strong customer service skills and flexibility to work weekends and holidays.
The predicted salary is between 20000 - 25000 £ per year.
South 11 in Frimley is looking for an Assistant Sales Manager to enhance customer experience in our betting shops. You will process bets, engage with customers, and maintain a welcoming environment.
Ideal candidates will have strong customer service skills and the ability to work flexible hours, including weekends and holidays.
We offer competitive benefits, including a bonus scheme and employee well-being support, ensuring a fulfilling career with us.
Retail Sports & Customer Service Specialist in Surrey employer: South 11
At South 11 in Frimley, we pride ourselves on being an excellent employer by fostering a vibrant work culture that prioritises customer engagement and employee well-being. Our competitive benefits package, including a bonus scheme and comprehensive support for personal growth, ensures that our Retail Sports & Customer Service Specialists thrive in a dynamic environment where their contributions are valued. Join us to be part of a team that is dedicated to creating memorable experiences for our customers while enjoying flexible working hours and opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sports & Customer Service Specialist in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out South 11's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations in a betting shop. We all know that engaging with customers is key, so be ready to share examples of how you've gone above and beyond in past roles.
✨Tip Number 3
Flexibility is your friend! Since the role requires working weekends and holidays, be prepared to discuss your availability openly. Showing that you're adaptable can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Sports & Customer Service Specialist in Surrey
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and created a welcoming environment, just like we do at South 11.
Be Flexible:Since the role requires working flexible hours, including weekends and holidays, let us know about your availability. We appreciate candidates who can adapt to our needs and keep the shop running smoothly.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention why you're excited about working in a betting shop and how you can enhance the customer experience at South 11.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at South 11
✨Know the Company Inside Out
Before your interview, make sure you research South 11 thoroughly. Understand their values, mission, and what sets them apart in the betting industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sports & Customer Service Specialist, your ability to engage with customers is key. Prepare examples from your past experiences where you provided excellent customer service or resolved conflicts. This will demonstrate your capability to enhance the customer experience at South 11.
✨Flexibility is Key
Since the role requires working flexible hours, including weekends and holidays, be ready to discuss your availability. Highlight any previous roles where you adapted to changing schedules or worked during peak times, showing that you can meet the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the position, but also in how you can grow and contribute to South 11.
