At a Glance
- Tasks: Enhance customer experiences by processing bets and handling queries in a welcoming environment.
- Company: Join South 11, a fun and dynamic team in the retail sports industry.
- Benefits: Structured training, flexible shifts, and a vibrant work atmosphere.
- Other info: Evening and weekend availability required for this exciting role.
- Why this job: Perfect for sports enthusiasts looking to make a difference in customer service.
- Qualifications: Outstanding customer service skills and a passion for sports are beneficial.
The predicted salary is between 20000 - 25000 € per year.
South 11 is seeking an Assistant Sales Manager in Brigg to enhance customer experiences at the shop. You will process bets, handle queries, and maintain a welcoming environment, all while receiving structured training to succeed in your role.
Ideal candidates will have:
- Outstanding customer service skills
- A passion for sports (beneficial)
- Availability for shifts during evenings and weekends
Join South 11 and become part of a fun and dynamic team!
Retail Sportsbook Associate — Customer Experience Pro employer: South 11
South 11 is an excellent employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about sports and customer service. With structured training programmes and opportunities for growth, employees enjoy a supportive environment where they can thrive while contributing to an engaging customer experience. Located in Brigg, the company offers flexible shift patterns, allowing for a balanced work-life dynamic in a fun and energetic team setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sportsbook Associate — Customer Experience Pro
✨Tip Number 1
Get to know the company culture! Before your interview, check out South 11's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun and dynamic team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle queries or complaints. Role-playing with a friend can help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Show off your passion for sports! Whether it's discussing your favourite teams or sharing your latest sports-related experiences, let your enthusiasm shine through. It’ll make you stand out as a candidate who truly fits the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s super easy to do!
We think you need these skills to ace Retail Sportsbook Associate — Customer Experience Pro
Some tips for your application 🫡
Show Your Passion for Sports:When you're writing your application, let us know about your love for sports! Share any experiences or interests that highlight your enthusiasm, as it’ll help us see how you can connect with our customers.
Highlight Your Customer Service Skills:Make sure to emphasise your customer service experience. We want to know how you've gone above and beyond to create great experiences for customers in the past. Specific examples will really make your application stand out!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. A well-structured application shows us you’re organised and professional.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at South 11
✨Know Your Sports
Brush up on your sports knowledge before the interview. Being able to discuss recent games or player stats can show your passion for sports, which is a big plus for this role.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you’ve gone above and beyond for a customer, as this will highlight your skills in enhancing customer experiences.
✨Shift Availability
Be clear about your availability during evenings and weekends. Employers appreciate candidates who are flexible with their schedules, so make sure to communicate your willingness to work those shifts.
✨Show Enthusiasm
Let your enthusiasm shine through during the interview. A positive attitude and genuine excitement about joining a fun and dynamic team can set you apart from other candidates.
