At a Glance
- Tasks: Enhance customer experiences by processing bets and addressing queries with expert product knowledge.
- Company: Join South 11, a dedicated team focused on responsible gambling practices.
- Benefits: Enjoy competitive pay, bonuses, enhanced maternity/paternity pay, and well-being support.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Excellent customer service skills and flexibility in working hours.
The predicted salary is between 25000 - 32000 € per year.
South 11 is seeking an Assistant Sales Manager to enhance customer experiences at their Sheffield location. Responsibilities include processing bets, addressing customer queries, and engaging customers with expert product knowledge.
Ideal candidates should have excellent customer service skills and be willing to work flexible hours.
South 11 offers a competitive pay and pension, bonuses, enhanced maternity/paternity pay, well-being support, and more. Join South 11 and be part of a dedicated team committed to responsible gambling practices.
Retail Customer Service & Promotions Expert employer: South 11
South 11 is an excellent employer that prioritises employee well-being and professional growth, offering a competitive pay structure alongside generous benefits such as bonuses and enhanced maternity/paternity pay. The work culture fosters teamwork and a commitment to responsible gambling practices, making it a rewarding environment for those passionate about customer service in the vibrant city of Sheffield.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Service & Promotions Expert
✨Tip Number 1
Get to know South 11! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission in responsible gambling.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky customer queries or promote products. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be flexible! Since the job requires working flexible hours, be ready to discuss your availability openly. Showing that you’re adaptable can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Customer Service & Promotions Expert
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your skills.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Customer Service & Promotions Expert role. Mention how your skills align with the responsibilities listed in the job description.
Be Flexible:Since the job requires flexible hours, let us know about your availability in your application. This shows that you’re ready to adapt and meet the needs of our team and customers.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at South 11
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. South 11 values expertise, so be ready to discuss their offerings and how you can enhance customer experiences with that knowledge.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your ability to address queries effectively will show that you’re a great fit for the role.
✨Flexibility is Key
Since the job requires flexible hours, be prepared to discuss your availability. Show enthusiasm for working varied shifts and how you can adapt to meet the needs of the team and customers.
✨Emphasise Team Spirit
South 11 is all about teamwork. Be ready to talk about how you’ve collaborated with others in previous roles. Share stories that demonstrate your commitment to being part of a dedicated team.
