At a Glance
- Tasks: Enhance customer experiences by processing bets and attending to queries.
- Company: Join South 11, a dedicated team in retail betting.
- Benefits: Enjoy competitive pay, bonuses, and employee wellbeing support.
- Other info: Commitment to responsible gambling practices and career growth.
- Why this job: Be a champion for customer experience in a dynamic retail environment.
- Qualifications: Outstanding customer service skills and flexible working availability.
The predicted salary is between 30000 - 40000 € per year.
South 11 is looking for a Deputy Sales Manager to enhance customer experiences in their retail teams. This role involves processing bets, attending to customer queries, and supporting promotional events.
Applicants should possess outstanding customer service skills, be able to work flexible hours, and have the right to work in the UK.
Join a dedicated team committed to responsible gambling practices while benefitting from competitive pay, a generous bonus scheme, and employee wellbeing support.
Retail Betting Sales Lead — Customer Experience Champion employer: South 11
South 11 is an excellent employer that prioritises employee wellbeing and fosters a supportive work culture. As a Deputy Sales Manager, you will not only enhance customer experiences but also enjoy competitive pay, a generous bonus scheme, and opportunities for personal growth within a dedicated team committed to responsible gambling practices.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Betting Sales Lead — Customer Experience Champion
✨Tip Number 1
Network like a pro! Reach out to people in the retail betting industry, especially those who work at South 11. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your customer service skills! When you get the chance to speak with someone from the team, share specific examples of how you've enhanced customer experiences in the past. Make it relatable and memorable!
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires working flexible hours, highlight your availability and willingness to jump in when needed. It shows you're committed and ready to be part of the team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and commitment to joining our dedicated team at South 11.
We think you need these skills to ace Retail Betting Sales Lead — Customer Experience Champion
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your outstanding customer service skills in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your ability to enhance customer experiences.
Flexibility is Key:Since this role requires flexible hours, let us know about your availability. If you can work evenings or weekends, mention it! We appreciate candidates who are adaptable and ready to jump in when needed.
Be Genuine About Your Passion for Betting:If you have a passion for betting or sports, don’t hold back! Share your enthusiasm in your application. We love candidates who are genuinely interested in the industry and can connect with our customers on that level.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our dedicated team!
How to prepare for a job interview at South 11
✨Know Your Customer Service Skills
Make sure you can highlight your outstanding customer service skills during the interview. Think of specific examples where you've gone above and beyond for a customer, as this role is all about enhancing customer experiences.
✨Flexibility is Key
Since the job requires flexible hours, be prepared to discuss your availability. Show that you're adaptable and willing to work different shifts, which will demonstrate your commitment to the role and the team.
✨Understand Responsible Gambling Practices
Familiarise yourself with responsible gambling practices before the interview. Being knowledgeable about this topic shows that you align with the company's values and are ready to promote a safe betting environment.
✨Engage with Promotional Events
Think about how you can contribute to promotional events. Be ready to share any past experiences you have in event support or sales promotions, as this will show your enthusiasm for driving customer engagement in the retail setting.
