Retail Betting Concierge – Customer Service & Promotions in Portsmouth

Retail Betting Concierge – Customer Service & Promotions in Portsmouth

Portsmouth Part-Time 20000 - 25000 € / year (est.) No home office possible
South 11

At a Glance

  • Tasks: Engage with customers and process bets in a lively betting shop environment.
  • Company: Exciting retail betting shop in Portsmouth focused on customer experience.
  • Benefits: Competitive pay, bonuses, health support, and savings schemes.
  • Why this job: Join a fun team and enhance customer experiences while earning great rewards.
  • Qualifications: Must be 18+, eligible to work in the UK, and flexible with hours.

The predicted salary is between 20000 - 25000 € per year.

South 11 in Portsmouth is looking for enthusiastic retail team members to enhance customer experiences in their betting shops. Responsibilities include processing bets, engaging with customers, and maintaining an inviting environment.

Candidates must be 18+, have the right to work in the UK, and be available for flexible working hours, including evenings and weekends.

The role offers competitive pay, bonuses, and benefits such as health support and savings schemes.

Retail Betting Concierge – Customer Service & Promotions in Portsmouth employer: South 11

At South 11 in Portsmouth, we pride ourselves on being an excellent employer that values our team members and fosters a vibrant work culture. With competitive pay, bonuses, and comprehensive benefits including health support and savings schemes, we are committed to the growth and well-being of our employees. Join us to be part of a dynamic environment where your contributions directly enhance customer experiences and where flexible working hours allow for a balanced lifestyle.

South 11

Contact Detail:

South 11 Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Retail Betting Concierge – Customer Service & Promotions in Portsmouth

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on South 11 and their values. This will help you connect with the team and show that you're genuinely interested in enhancing customer experiences.

✨Tip Number 2

Practice your customer service skills! Think about how you would engage with customers in a betting shop. Role-play scenarios with friends or family to boost your confidence and prepare for those tricky questions.

✨Tip Number 3

Be flexible and ready to adapt! Since the role requires availability for evenings and weekends, highlight your willingness to work varied hours during interviews. It shows you're committed and ready to jump in when needed.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives us a chance to see your enthusiasm right from the start. Don’t miss out on this opportunity!

We think you need these skills to ace Retail Betting Concierge – Customer Service & Promotions in Portsmouth

Customer Service Skills
Engagement Skills
Attention to Detail
Flexibility
Communication Skills
Teamwork
Problem-Solving Skills

Some tips for your application 🫑

Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see how excited you are about enhancing customer experiences in our betting shops.

Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service or retail. We love seeing how your skills can contribute to our team at South 11!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your availability and willingness to work flexible hours, including evenings and weekends.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.

How to prepare for a job interview at South 11

✨Know the Betting Scene

Familiarise yourself with the latest trends in retail betting and customer service. Being able to discuss popular bets or promotions shows your enthusiasm and knowledge, which can impress the interviewers.

✨Showcase Your People Skills

As a Retail Betting Concierge, engaging with customers is key. Prepare examples of how you've successfully interacted with customers in the past, highlighting your ability to create a welcoming atmosphere.

✨Flexibility is Key

Since the role requires flexible working hours, be ready to discuss your availability openly. Showing that you can adapt to different shifts, including evenings and weekends, will demonstrate your commitment to the role.

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the opportunity, making you stand out as a candidate.