At a Glance
- Tasks: Enhance customer experiences by processing bets and attending to queries.
- Company: Join South 11, a dedicated team in retail betting.
- Benefits: Enjoy competitive pay, bonuses, and wellbeing support.
- Why this job: Be a champion for customer experience in a fun, dynamic environment.
- Qualifications: Outstanding customer service skills and flexible working hours.
The predicted salary is between 25000 - 35000 € per year.
South 11 is looking for a Deputy Sales Manager to enhance customer experiences in their retail teams. This role involves processing bets, attending to customer queries, and supporting promotional events.
Applicants should possess outstanding customer service skills, be able to work flexible hours, and have the right to work in the UK.
Join a dedicated team committed to responsible gambling practices while benefitting from competitive pay, a generous bonus scheme, and employee wellbeing support.
Retail Betting Sales Lead — Customer Experience Champion in Hampstead employer: South 11
South 11 is an excellent employer that prioritises employee wellbeing and fosters a supportive work culture. As a Deputy Sales Manager, you will not only enjoy competitive pay and a generous bonus scheme but also have the opportunity to grow within a dedicated team focused on enhancing customer experiences in a responsible gambling environment. Join us in a role that values your contributions and offers flexible working hours in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Betting Sales Lead — Customer Experience Champion in Hampstead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at South 11. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your customer service skills during interviews. Share specific examples of how you've enhanced customer experiences in the past. We want to see your passion for making every customer feel valued!
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires working flexible hours, highlight your availability and willingness to take on different shifts. It shows you're committed to being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the amazing benefits we offer, like the bonus scheme and wellbeing support.
We think you need these skills to ace Retail Betting Sales Lead — Customer Experience Champion in Hampstead
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your outstanding customer service skills in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your ability to enhance customer experiences.
Flexibility is Key:Since the role requires flexible hours, let us know about your availability. If you can work evenings or weekends, mention it! This shows us you're ready to jump in whenever needed, which is super important in retail.
Be Genuine and Enthusiastic:We love a bit of personality! When writing your application, be genuine and let your enthusiasm for the role shine through. Tell us why you’re excited about joining our team and how you can contribute to creating amazing customer experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at South 11
✨Know Your Customer Service Skills
Make sure you can highlight your outstanding customer service skills during the interview. Think of specific examples where you've gone above and beyond for a customer, especially in a retail or betting environment. This will show that you understand the importance of enhancing customer experiences.
✨Flexibility is Key
Since the role requires flexible hours, be prepared to discuss your availability openly. Show that you're adaptable and willing to work different shifts. This will demonstrate your commitment to the team and the role.
✨Understand Responsible Gambling Practices
Familiarise yourself with responsible gambling practices before the interview. Being knowledgeable about this topic shows that you align with South 11's values and are ready to contribute positively to the team.
✨Engage with Promotional Events
Think about how you can support promotional events and engage customers effectively. Prepare ideas or past experiences where you've successfully promoted products or events. This will illustrate your proactive approach and enthusiasm for the role.
