At a Glance
- Tasks: Enhance customer experiences in a dynamic retail environment and process bets efficiently.
- Company: Join Betfred, a leading name in the gaming and betting industry.
- Benefits: Competitive pay, bonuses, 24/7 online GP access, and employee wellbeing support.
- Other info: Enjoy career growth, structured training, and a commitment to diversity and inclusion.
- Why this job: Be part of a fun team, engage with customers, and develop your skills.
- Qualifications: Must be 18+, with great customer service skills and a passion for sports.
The predicted salary is between 29300 - 30000 € per year.
Here is where you come in… Working in our retail teams, you’ll enhance Betfred customers’ experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers’ experiences are always enjoyable and responsible.
No two days are the same, but your main responsibilities will include:
- Processing customers’ bets in a timely and attentive manner.
- Attending to all customer queries quickly and knowledgeably.
- Engaging customers with expert knowledge of our products and promotions.
- Supporting key promotional events throughout the sporting calendar.
- Maintaining a well‑presented environment which customers love to be a part of.
- Being a team player – collaboration is key to improving the customer experience.
- Handling cash transactions with the utmost care and accuracy.
- Following our Think 25 policy and adhering to our age verification processes.
We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager.
We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well‑being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone.
What you’ll need to succeed:
- Be 18+ and have the right to work in the UK.
- Must be able to work evenings, weekends, and public holidays.
- Outstanding customer service skills and the ability to engage all customers.
- A passion for sports, betting and gaming is beneficial but not essential.
- An eagerness to learn, develop and flourish within the Betfred family.
What’s in it for you:
- A competitive rate of pay and pension contribution.
- Generous discretionary bonus schemes, incentives and competitions.
- An annual leave entitlement that increases with your length of service.
- Access to an online GP 24/7, 365 days a year for you and your immediate family.
- Employee wellbeing support through our Employee Assistance Programme.
- Enhanced Maternity & Paternity pay.
- Long service recognition.
- Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream.
What’s next? If you are interested in the role, we will review your application and get in touch with you once your application has been considered. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive. Your Betfred journey starts now…
Deputy Sales Manager in Hampstead employer: South 11
At Betfred, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. As a Deputy Sales Manager in St John’s Wood, you will benefit from a competitive salary, generous bonuses, and comprehensive support for your personal and professional development. Our commitment to inclusivity and responsible gambling ensures that you will thrive in a welcoming environment where every day brings new opportunities to enhance customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Sales Manager in Hampstead
✨Tip Number 1
Get to know Betfred inside out! Familiarise yourself with our products and services, especially the latest promotions. This way, when you chat with us during interviews, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you’d handle customer queries and showcase your outstanding customer service skills. We want to see that you can engage customers like a pro!
✨Tip Number 3
Don’t just apply – connect! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have. This not only shows your enthusiasm but could also give you insider info that sets you apart from other candidates.
✨Tip Number 4
Apply through our website for the best chance! It’s the quickest way to get your application seen by the right people. Plus, it shows you’re serious about joining the Betfred family. Let’s get you started on this exciting journey!
We think you need these skills to ace Deputy Sales Manager in Hampstead
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for sports, betting, and gaming shine through. We want to see that you’re not just looking for a job, but that you genuinely care about enhancing our customers' experiences.
Be Customer-Centric:Make sure to highlight your outstanding customer service skills in your application. We love candidates who can engage with customers and handle queries quickly and knowledgeably, so share any relevant experiences that showcase this.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities and values mentioned in the job description. This shows us that you’ve done your homework and are serious about joining the Betfred family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy and ready to embrace the digital side of our business!
How to prepare for a job interview at South 11
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Betfred’s gaming machines and sports offerings. Being able to discuss specific products and promotions will show that you’re genuinely interested and ready to engage customers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about times when you’ve handled queries or resolved issues quickly and effectively, as this is crucial for the Deputy Sales Manager role.
✨Demonstrate Team Spirit
Since collaboration is key at Betfred, be ready to talk about your experiences working in a team. Highlight how you’ve contributed to a positive environment and supported your colleagues in achieving common goals.
✨Emphasise Your Eagerness to Learn
Betfred values individuals who are keen to develop. Share your enthusiasm for learning new skills and adapting to different situations, especially in a fast-paced retail environment. This will show that you’re a great fit for their training programme.
