At a Glance
- Tasks: Enhance customer experience by processing bets and engaging with customers.
- Company: South 11, a vibrant betting shop in Frimley.
- Benefits: Competitive pay, bonus scheme, and employee well-being support.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Join a fun team and make a difference in customer experiences.
- Qualifications: Strong customer service skills and flexible availability.
The predicted salary is between 20000 - 25000 € per year.
South 11 in Frimley is looking for an Assistant Sales Manager to enhance customer experience in our betting shops. You will process bets, engage with customers, and maintain a welcoming environment.
Ideal candidates will have strong customer service skills and the ability to work flexible hours, including weekends and holidays.
We offer competitive benefits, including a bonus scheme and employee well-being support, ensuring a fulfilling career with us.
Retail Sports & Customer Service Specialist in Frimley employer: South 11
At South 11 in Frimley, we pride ourselves on being an excellent employer by fostering a vibrant work culture that prioritises customer engagement and employee well-being. Our competitive benefits package, including a bonus scheme and comprehensive support for personal growth, ensures that our Retail Sports & Customer Service Specialists thrive in a dynamic environment where their contributions are valued. Join us to be part of a team that is dedicated to creating memorable experiences for our customers while enjoying flexible working hours and opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sports & Customer Service Specialist in Frimley
✨Tip Number 1
Get to know the company culture! Before your interview, check out South 11's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident when discussing your customer service skills and how you can enhance the betting shop experience.
✨Tip Number 3
Show off your flexibility! Since the job requires working weekends and holidays, be ready to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or went the extra mile for customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show that you’re keen on joining the team.
We think you need these skills to ace Retail Sports & Customer Service Specialist in Frimley
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and created a welcoming environment, just like we do at South 11.
Be Flexible:Since the role requires working flexible hours, including weekends and holidays, let us know about your availability. We appreciate candidates who can adapt to our needs and keep the shop running smoothly.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention why you're excited about working in a betting shop and how you can enhance the customer experience at South 11.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at South 11
✨Know the Company Inside Out
Before your interview, make sure you research South 11 thoroughly. Understand their values, mission, and what sets them apart in the betting industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Retail Sports & Customer Service Specialist, your ability to engage with customers is key. Prepare examples from your past experiences where you provided excellent customer service or resolved conflicts. This will demonstrate your capability to enhance the customer experience.
✨Flexibility is Key
Since the role requires working flexible hours, including weekends and holidays, be ready to discuss your availability. Highlight any previous roles where you adapted to changing schedules or worked during peak times, showing that you're committed and reliable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
