At a Glance
- Tasks: Enhance customer experiences by processing bets and engaging with sports fans.
- Company: South 11 in Blackburn, a vibrant retail environment focused on sports betting.
- Benefits: Structured training, career development, and an inclusive team culture.
- Why this job: Join a passionate team and make a difference in the sports betting experience.
- Qualifications: Outstanding customer service skills and a love for sports.
The predicted salary is between 25000 - 30000 £ per year.
South 11 in Blackburn is seeking an Assistant Sales Manager to enhance customer experiences in their retail teams. Responsibilities include processing bets, engaging with customers, and supporting promotional events. The role promises a structured training program to prepare for shop operations.
Ideal candidates will possess outstanding customer service skills and be passionate about sports, with opportunities for career development in an inclusive environment.
Retail Customer Experience Lead | Sports Betting & Promotions in Blackburn employer: South 11
South 11 in Blackburn is an excellent employer, offering a vibrant work culture that prioritises customer engagement and team collaboration. With a structured training programme and clear pathways for career development, employees are empowered to grow within the company while enjoying the thrill of working in the dynamic sports betting industry. The inclusive environment fosters a sense of belonging, making it a rewarding place for those passionate about sports and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Experience Lead | Sports Betting & Promotions in Blackburn
✨Tip Number 1
Get to know the company inside out! Research South 11, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for sports and customer service, making you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and think about how your experiences align with the role. We want you to feel confident and ready to showcase your skills in enhancing customer experiences.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get the inside scoop on the company culture and what they look for in candidates. Plus, it’s a great way to make a lasting impression before you even apply!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you, so take advantage of that structured training programme once you land the job!
We think you need these skills to ace Retail Customer Experience Lead | Sports Betting & Promotions in Blackburn
Some tips for your application 🫡
Show Your Passion for Sports:When you're writing your application, let your love for sports shine through! We want to see how your enthusiasm can enhance customer experiences in our retail teams.
Highlight Customer Service Skills:Make sure to emphasise your outstanding customer service skills. Share specific examples of how you've engaged with customers in the past, as this is key for us in finding the right fit for the role.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the responsibilities mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at South 11
✨Know Your Sports
Make sure you brush up on your sports knowledge before the interview. Being passionate about sports is key for this role, so be ready to discuss your favourite teams, recent matches, and any promotions you've seen that caught your eye.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer or handled a difficult situation. This will show your potential employer that you have the skills to enhance customer experiences.
✨Engage with Enthusiasm
During the interview, demonstrate your enthusiasm for engaging with customers. Practice how you would approach a customer in-store and how you'd promote events. This will help convey your passion for the role and the retail environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, career development opportunities, or how they measure success in customer experience. This shows your interest in the role and helps you understand if it's the right fit for you.
