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- Tasks: Enhance customer experiences by processing bets and handling queries in a retail setting.
- Company: South 11, a diverse and inclusive retail betting environment.
- Benefits: Competitive salary, bonus scheme, and supportive work culture.
- Other info: Great opportunity for growth in a vibrant retail environment.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Must be 18+, with excellent customer service skills and flexibility.
The predicted salary is between 22000 - 28000 £ per year.
South 11 is hiring an Assistant Sales Manager in Bishopbriggs, Scotland, to enhance customer experiences in a retail betting environment.
Responsibilities include:
- Processing bets
- Handling customer queries
- Maintaining shop presentation
Candidates must be 18+, with outstanding customer service skills and flexibility to work evenings and weekends.
The role offers a competitive salary, a bonus scheme, and a supportive work environment dedicated to diversity and inclusion.
Retail Customer Service Pro — Growth Path in Bishopbriggs employer: South 11
Contact Detail:
South 11 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Pro — Growth Path in Bishopbriggs
✨Tip Number 1
Get to know the company! Research South 11 and their values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your customer service skills shine. We want you to feel confident and ready to impress!
✨Tip Number 3
Dress to impress! Even in a retail environment, looking smart can make a great first impression. Show them you take the opportunity seriously and are ready to represent their brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Retail Customer Service Pro — Growth Path in Bishopbriggs
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your outstanding customer service skills in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your ability to enhance customer experiences.
Flexibility is Key: Since the role requires flexibility to work evenings and weekends, let us know about your availability. If you have experience working varied hours, mention it! We appreciate candidates who can adapt to our busy retail environment.
Keep It Neat and Tidy: Just like maintaining shop presentation is important, your application should be neat and well-organised. Use clear formatting and check for any typos or errors. A polished application reflects your attention to detail, which is crucial in our retail setting.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll find all the information you need about the role there. Don’t miss out on this opportunity!
How to prepare for a job interview at South 11
✨Know the Company Inside Out
Before your interview, take some time to research South 11. Understand their values, mission, and what sets them apart in the retail betting environment. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since outstanding customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you resolved issues or enhanced a customer's experience, as these stories will resonate well with the interviewers.
✨Flexibility is Key
The job requires flexibility to work evenings and weekends, so be ready to discuss your availability. Highlight any previous roles where you adapted to changing schedules or worked during peak times. This shows that you're committed and can handle the demands of the position.
✨Dress the Part
Even though it's a retail environment, first impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the opportunity, making a positive impact on the interviewers.