At a Glance
- Tasks: Manage distributor clients, drive upsells, and support technical queries.
- Company: Join Sourcing City, the UK's top trade platform for promotional merchandise.
- Benefits: Hybrid work, travel opportunities, and a supportive team culture.
- Other info: Dynamic role with opportunities for commercial and technical growth.
- Why this job: Be part of an innovative team where your ideas truly matter.
- Qualifications: Strong communication skills and familiarity with CRM software.
The predicted salary is between 30000 - 40000 £ per year.
Location: Farnborough, Hampshire (hybrid-friendly, occasional UK & Ireland travel)
About Sourcing City
We're the originators, not the imitators. Since the early 2000s, Sourcing City has been the UK & Ireland's number-one trade platform for the promotional merchandise industry. We connect hundreds of distributor businesses with suppliers, tools, and technology that help them grow — including our newly launched AI-powered search tools. We're a small, specialist team. That means no corporate bureaucracy, no death-by-committee, and no being a number. It also means your results are noticed, your ideas are heard, and your work genuinely matters.
The Role
You'll join our Distributor Services team as the main point of contact for a portfolio of distributor clients — managing renewals, driving upsells, and supporting day-to-day technical queries across phone, email, and live chat. This isn't a pure sales role and it isn't a pure support role. It sits right in the middle, which makes it interesting. You'll also liaise directly with our developers to help build and manage client websites, join weekly scrum calls, and attend monthly strategy meetings to help shape where the business goes next. And yes — you'll occasionally travel to visit clients and run the Sourcing City stand at Merchandise World, our major biannual trade show. Overnight stays covered. Company jet not yet acquired.
What We're Looking For
- Comfortable with CRM software and genuinely curious about how e-commerce and websites work (previous e-commerce experience is a real bonus)
- Strong communicator who can build relationships and handle commercial conversations without breaking a sweat
- Able to switch between proactive sales activity and reactive client support without losing the plot
What You Won't Find Here
Micromanagement. Layers of sign-off. People who talk about "synergies."
What You Will Find
A team that gets things done, a platform that's genuinely leading its market, and a role where you can grow commercially and technically at the same time.
Sourcing City is a trading name of Dynamic Image Ltd, Farnborough, Hampshire.
Sales Account Manager - Distributor Services in Farnborough employer: Sourcing City
At Sourcing City, we pride ourselves on being a dynamic and innovative employer that values each team member's contributions. Located in Farnborough, our hybrid-friendly work culture fosters collaboration without the constraints of corporate bureaucracy, allowing you to make a real impact while enjoying opportunities for personal and professional growth. Join us to be part of a specialist team where your ideas are heard, and your work truly matters in shaping the future of the promotional merchandise industry.
