SourceWhale, a fast-growing recruitment technology startup, is seeking a Customer Support Specialist to be at the center of the customer experience, providing technical support and collaborating with teams to improve the product. You will own inbound conversations in Intercom and work with Product and Engineering to resolve issues.
The role reports to the UK Support team lead and requires one day per week in our London office (Wednesdays).
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Remote SaaS Support Specialist — Drive Customer Impact employer: SourceWhale
SourceWhale is an exceptional employer that fosters a dynamic and innovative work environment in the heart of Greater London. With a strong emphasis on employee well-being, flexible work arrangements, and a culture rooted in trust and transparency, we provide our team members with ample opportunities for professional growth and meaningful contributions to our fast-paced tech startup. Join us to make a significant impact while collaborating with passionate colleagues who are dedicated to driving success.
