SourceWhale is seeking a Customer Support Specialist to own inbound conversations in Intercom, troubleshoot complex integrations, and collaborate with Product and Engineering to improve the product. You will communicate clearly across channels and help drive faster resolutions while maintaining a superior customer experience.
Join a newly formed UK team focused on client success, with a flexible hybrid model that supports both in-office and remote work, and a strong emphasis on knowledge sharing
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Remote SaaS Support Specialist employer: SourceWhale
SourceWhale is an exceptional employer that fosters a dynamic and innovative work environment in the heart of Greater London. With a strong emphasis on employee well-being, flexible work arrangements, and a culture rooted in trust and transparency, we provide our team members with ample opportunities for professional growth and meaningful contributions to our fast-paced tech startup. Join us to make a significant impact while collaborating with passionate colleagues who are dedicated to driving success.
