**Fair Access & Missing Education Caseworker****Rate of Pay:** £14.82 per hour PAYE**Location:** Hybrid - days onsite based at Civic Centre, Walsall Town Centre.**Working Hours:** 37 hours per week. Monday - Thursday: 8.30am - 4.30pm with 30 minutes unpaid break. Friday: 8am - 4pm with 30 minutes unpaid break**Contract:** Temporary, 12 months with potential for extension **Start Date:** 2nd November 2026**2 positions available****Opus People Solutions** are recruiting on behalf of our Client, **Walsall Council**, for a **Fair Access & Missing Education Caseworker** to support **Children's Service's** on a temporary basis.The role plays the crucial role of supporting the Fair Access Protocol and Children Missing Education and Fair Access Panels.**Daily Duties**:* **Administration Tasks -** including being the main point of contact for verbal and written communication. You will be responsible for maintaining the general inbox using Outlook and telephone queries.* **Database Management -** You will record, update and maintain information using Capita and other CRM systems used. You will also investigate any discrepancies and use updated information to follow up with appropriate Services, Schools and other Teams within Walsall Council to ensure consistency.* **Pupil Placement and Tracking** - Liaise with parent, Schools, Service Users and Providers and other Teams within the department to track pupils who have moved out of the borough, excluded pupils and place them back into education. Tracking pupils attendance, collating reports from information recorded.**Essential Experience:*** Strong experience in previous Administration or similar roles is essential.* Previous experience within an Education setting is preferred, not essential.* Enhanced DBS is required. If you do not currently hold one, Opus People Solutions will process one for you.* Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel.* Previous experience in a busy office environment.* Strong organisational and time management skills.* Strong ability to prioritise, meet deadlines and adaptable to reprioritise in cases of urgent matters.* Excellent written and verbal communication skills with a friendly and welcoming manner.* Ability to work well within a Team, also having strong initiative to work independently.* Excellent customer service skills.If you are a professional and driven individual wanting to support Walsall Council's Children's Services with a passion to support to the service in achieving outstanding results, apply now!**Apply Now!***All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.* #J-18808-Ljbffr
Business Support & Administration Fair Access & Missing Education Caseworker Walsall, West Midlands Up to £14.82 / hour employer: SourceFlow
Opus People Solutions is an exceptional employer, offering a dynamic work environment that values collaboration and professional growth. With the flexibility of hybrid working arrangements in Shropshire, employees benefit from a supportive culture that encourages continuous development and provides opportunities to engage with diverse building projects. The competitive pay rate and commitment to maintaining high standards in Building Control make this role both rewarding and impactful.
