LocationNorthampton, NorthamptonshireSalaryUp to£250/dayJob TypeTemporaryJob DisciplineHousing, Planning & Surveying## Housing Advice & Options Manager**Location:** Hybrid Working (Office-Based with 1 Day Working from Home) **Contract:** Interim / Fixed Term / Permanent Considered **Service Area:** Housing Needs, Homelessness Prevention & Housing Advice### Make a Real Impact in a High-Pressure Frontline Housing ServiceWe are seeking an experienced **Housing Advice & Options Manager** to lead a large, busy, and fast-paced homelessness and housing advice service. This is a critical leadership role for an individual who understands how to drive service improvement, deliver performance outcomes, and provide strong operational management within a statutory housing environment.This opportunity is **not suited to a case-holding manager or someone looking to manage individual caseloads**. We require an experienced leader who has successfully managed housing advice and homelessness services at scale, developed teams, improved performance, and delivered consistent outcomes against demanding targets.### Essential RequirementsTo be considered, you must demonstrate:* Extensive experience managing a **Housing Advice & Homelessness Prevention Service*** Strong knowledge of homelessness legislation, housing advice, prevention and relief duties* Significant experience managing managers, team leaders, and frontline staff* Proven ability to lead, motivate and improve the performance of large operational teams* Experience managing substantial service budgets* Strong understanding of service performance frameworks, KPIs, target setting and performance management* Experience implementing service improvement initiatives and driving operational change* Excellent communication and stakeholder management skills* Visible and approachable leadership style with the ability to gain confidence from staff and senior stakeholders### The RoleYou will lead a service of approximately **35 staff**, providing strategic and operational leadership across housing advice, homelessness prevention and housing options functions.Key responsibilities include:* Leading and managing a high-profile Housing Advice & Options Service* Supporting Team Leaders and Managers to improve service delivery and performance outcomes* Driving a prevention-focused culture, ensuring homelessness is prevented wherever possible* Reviewing current operational processes, including triage arrangements, and implementing improvements where required* Managing service performance against statutory obligations and local targets* Providing leadership during a busy and demanding period, ensuring service stability while driving improvement* Managing and monitoring a budget* Building a positive, accountable and high-performing team culture* Developing staff capability through coaching, mentoring and effective performance management* Working closely with senior leadership, elected members and external partners### What We're Looking ForWe are interested in speaking with candidates who are: Proven Housing Advice & Options Managers Experienced in leading large teams within homelessness services Strong people managers rather than frontline caseworkers Skilled at improving underperforming services and teams Confident managing budgets and resources at scale Resilient leaders who thrive in high-pressure environments Approachable, visible and communicative managers who can keep teams motivated and focused### Important**This role is not focused on managing individual homelessness cases.**Applicants must have direct experience of:* Managing Housing Advice & Options services* Leading homelessness prevention functions* Managing large teams* Delivering service improvement programmes* Managing significant budgetsCandidates whose experience is primarily case management or frontline officer work without substantial service management responsibility are unlikely to meet the requirements of this role.### Working ArrangementsThis is a predominantly office-based position. While there is flexibility for one day per week working from home, regular office presence is non-negotiable due to the leadership, visibility and operational management requirements of the role.If you are an accomplished Housing Advice & Options leader with a track record of improving services, developing teams and delivering results in challenging environments, we would welcome your application.*All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. In addition, due to the nature of the role the appropriate level of criminal record disclosure will be undertaken* #J-18808-Ljbffr
Housing, Planning & Surveying Housing Advice and Options Manager Northampton, Northamptonshire Up to £250 / day employer: SourceFlow
Opus People Solutions is an exceptional employer, offering a dynamic work environment that values collaboration and professional growth. With the flexibility of hybrid working arrangements in Shropshire, employees benefit from a supportive culture that encourages continuous development and provides opportunities to engage with diverse building projects. The competitive pay rate and commitment to maintaining high standards in Building Control make this role both rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Housing, Planning & Surveying Housing Advice and Options Manager Northampton, Northamptonshire Up to £250 / day
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like SourceFlow.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like SourceFlow? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit SourceFlow's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing, Planning & Surveying Housing Advice and Options Manager Northampton, Northamptonshire Up to £250 / day role at SourceFlow, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at SourceFlow
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where SourceFlow operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to SourceFlow. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at SourceFlow.
