Suffolk County Council is hiring a Customer Experience Officer to join the busy Contact Centre. This office-based role in Ipswich involves handling customer enquiries by phone, email, web chat and social media with accuracy and empathy.
You will contribute to improving the customer journey, support team members, and promote excellent service standards across the organisation. Training is provided for staff new to the role.
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Customer Experience Associate - Front-Line Support in Ipswich employer: SourceFlow
Opus People Solutions is an exceptional employer, offering a dynamic work environment that values collaboration and professional growth. With the flexibility of hybrid working arrangements in Shropshire, employees benefit from a supportive culture that encourages continuous development and provides opportunities to engage with diverse building projects. The competitive pay rate and commitment to maintaining high standards in Building Control make this role both rewarding and impactful.
