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- Tasks: Maintain and service water treatment systems while building strong customer relationships.
- Company: Join a dynamic team in the mechanical maintenance sector with a focus on innovation.
- Benefits: Home-based role with a company vehicle, travel expenses covered, and opportunities for skill enhancement.
- Why this job: Make a real difference in the water treatment industry while enjoying flexibility and growth.
- Qualifications: Electro-mechanical engineering background with strong communication skills and a passion for customer service.
- Other info: Exciting opportunities for travel and professional development in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced Field Service Engineer looking for your next role? Clients are based across the UK and Europe, but our client is looking for someone in their home region of Somerset and Wiltshire to work as part of their mechanical maintenance team in a Field Service Engineer role. Visits will be agreed in advance with you and fully expensed. As your skills and experience increase you may also be involved in commissioning of installed systems; this potentially leading to working away for several days or on occasions, a couple of weeks.
Responsibilities include:
- Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the area (and potentially overseas).
- Managing direct relationships with customers and plant operatives.
- Analysing and resolving problems whilst both at site and by way of remote support.
- Completing installation and commissioning of plant (subject to qualification and skill set).
- Completing Service Reports and other associated documentation (using MS Word).
- Responding to customer needs in line with commercial and technical specifications of client requirements.
- Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability.
- Ensuring that a high level of customer care & service is maintained at all times.
- Ensuring that all company policies inc. Health & Safety are observed and abided with at all times.
- Enhancing your own skills and knowledge through proactive learning and self-development.
About You:
- A multi-disciplined electro-mechanical engineer with relevant qualifications.
- Experience with the water treatment industry would be an advantage.
- Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage.
- Passionate about providing a first-class service to our customers.
- Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
- A professional approach to your work and communication with colleagues and customers.
- A good level of IT competency, specifically MS Office.
- GCSE or equivalent – English and Maths.
- A full UK driving license is required and a willingness to travel.
Location: Home based but willing to occasionally work nationally and abroad. Company vehicle and fuel card supplied.
Field Service Engineer in Somerset employer: Sourced Recruitment Limited
Contact Detail:
Sourced Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service engineering world. Attend local meetups or industry events in Somerset and Wiltshire to make those valuable contacts that could lead to your next job.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your mechanical maintenance expertise during interviews. Bring examples of past projects or challenges you've tackled, especially in water treatment systems, to impress potential employers.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website, express your interest, and highlight how your experience aligns with their needs.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your mechanical maintenance experience and any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Experience: In your application, don’t just list your previous jobs. Share specific examples of how you've serviced and maintained systems, especially in the water treatment industry. This helps us understand your hands-on experience.
Be Clear and Concise: When writing your cover letter or any supporting documents, keep it clear and to the point. Use straightforward language to explain why you’re passionate about providing top-notch service. We appreciate good communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sourced Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around water treatment systems like Reverse Osmosis and Deionisers. Be ready to discuss your past experiences and how they relate to the role, as this will show your potential employer that you're not just a good fit, but also passionate about the industry.
✨Show Off Your Communication Skills
Since you'll be managing relationships with customers and plant operatives, practice articulating your thoughts clearly. Think of examples where you've successfully communicated complex information or resolved issues. This will demonstrate your ability to connect with clients and colleagues alike.
✨Be Proactive About Problem-Solving
Prepare to discuss specific instances where you've analysed and resolved problems in the field. Highlight your approach to troubleshooting and how you’ve used both on-site and remote support to tackle challenges. This will showcase your hands-on experience and critical thinking skills.
✨Emphasise Your Commitment to Safety
Familiarise yourself with health and safety policies relevant to the role. Be ready to talk about how you ensure compliance in your work. This shows that you take safety seriously and are committed to maintaining high standards, which is crucial for any Field Service Engineer.
