Field Service Engineer in Basingstoke

Field Service Engineer - Basingstoke, Reading, Oxford The Opportunity An established engineering business specialising in industrial water treatment solutions is looking to recruit a Field Service Engineer to support customers across Yorkshire and the surrounding M1 corridor. This is a varied field-based role involving the servicing, maintenance, installation and commissioning of water treatment equipment across a range of industrial environments. You'll work closely with customers to diagnose faults, carry out planned maintenance and ensure equipment continues to operate efficiently. Key Responsibilities * Service, maintain and repair a range of industrial water treatment equipment, including reverse osmosis systems, deionisation units, filtration systems, water softeners and wastewater treatment equipment. * Diagnose faults and resolve technical issues both on-site and through remote support where appropriate. * Carry out equipment installation and commissioning, depending on experience and qualifications. * Build and maintain strong working relationships with customers and site personnel. * Complete service reports and associated documentation accurately. * Deliver a high standard of customer service while ensuring work is completed safely and efficiently. * Follow company procedures and health & safety requirements at all times. * Contribute to continuous improvement initiatives and support ongoing service development. * Maintain and develop your technical knowledge through training and self-development. About You You'll be an electrically and mechanically competent engineer who enjoys working independently while building strong relationships with customers. Ideally you'll have: * Experience working as a Field Service Engineer or in a similar customer-facing technical role. * Electro-mechanical engineering experience with relevant technical qualifications. * Previous exposure to industrial water treatment equipment would be advantageous, although engineers from similar process industries are encouraged to apply. * Strong fault-finding and problem-solving skills. * Good communication skills and a professional approach with customers. * Basic IT skills, including Microsoft Office. * GCSE (or equivalent) in English and Maths. * A full UK driving licence and willingness to travel throughout the region. What's on Offer * Competitive salary. * Profit-related bonus scheme. * Company vehicle and fuel card. * Workplace pension. * Healthcare plan. * Full-time permanent position with excellent long-term career prospects. * Ongoing training and development within a growing engineering business