At a Glance
- Tasks: Process customer orders, handle enquiries, and support office administration.
- Company: Join a well-known client in Droitwich with a vibrant team.
- Benefits: Earn £12.75 per hour with potential for contract extension.
- Other info: Enjoy a dynamic role with opportunities to grow your career.
- Why this job: Perfect for those who thrive in fast-paced environments and love helping customers.
- Qualifications: Strong customer service skills and good knowledge of Microsoft Office.
The predicted salary is between 25000 - 26500 £ per year.
SourceCo Recruitment are currently recruiting for an experienced Customer Service Coordinator for a well-known client based in Droitwich. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys working in a fast-paced environment. This role is a 6-month maternity cover contract with a possibility of extension.
Salary: £12.75 per hour
Working hours (will vary during training):
- Monday Thursday 08:00 17:15
- Friday 08:00 13:00
Your duties:
- Processing customer orders and schedules
- Updating and maintaining the ERP system
- Handling customer enquiries via phone and email
- Supporting orderbook management and contract reviews
- General administration and office support
The ideal candidate will have the following:
- Strong customer service and communication skills
- Good Microsoft Excel and Word knowledge
- Excellent organisation and attention to detail
- Ability to manage multiple tasks and priorities
- Previous office or administration experience
If you would like to be considered for this role, click apply now and a consultant will be in touch!
Customer Service Coordinator in Worcester employer: SourceCo
At SourceCo Recruitment, we pride ourselves on fostering a dynamic and supportive work environment that values strong customer service and teamwork. As a Customer Service Coordinator in Droitwich, you will benefit from competitive pay, flexible working hours, and opportunities for professional growth within a well-established company. Join us to be part of a culture that encourages collaboration and rewards dedication, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator in Worcester
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your customer service experience and skills.
✨Tip Number 3
Prepare some questions to ask the interviewer. This shows that you're engaged and gives you a chance to find out if the company is the right fit for you too!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar as they make their decision.
We think you need these skills to ace Customer Service Coordinator in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Coordinator role. Keep it friendly and professional, and let us know what excites you about working with us.
Show Off Your Skills:Mention your proficiency in Microsoft Excel and Word, as well as your organisational skills. We love candidates who can juggle multiple tasks, so give us examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly. Plus, we can’t wait to hear from you!
How to prepare for a job interview at SourceCo
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you handle difficult customers and provide examples of your past experiences. This will show that you understand the role and can bring valuable skills to the table.
✨Familiarise Yourself with ERP Systems
Since the job involves updating and maintaining an ERP system, it’s a good idea to research what ERP systems are commonly used in customer service. If you have experience with any specific systems, be prepared to talk about that and how it can benefit the company.
✨Show Off Your Organisation Skills
The role requires excellent organisation and attention to detail. Think of examples where you successfully managed multiple tasks or projects. Highlighting these experiences will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
