At a Glance
- Tasks: Process customer orders, handle enquiries, and support office administration.
- Company: Join a well-known client in Droitwich with a vibrant work culture.
- Benefits: Earn £12.75 per hour with potential for contract extension.
- Other info: Flexible working hours with a supportive team atmosphere.
- Why this job: Perfect for those who thrive in fast-paced environments and love helping customers.
- Qualifications: Strong communication skills and experience in customer service or administration.
The predicted salary is between 25000 - 27000 £ per year.
SourceCo Recruitment are currently recruiting for an experienced Customer Service Coordinator for a well-known client based in Droitwich. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys working in a fast-paced environment. This role is a 6-month maternity cover contract with a possibility of extension.
Salary: £12.75 per hour
Working hours (will vary during training):
- Monday - Thursday: 08:00 - 17:15
- Friday: 08:00 - 13:00
Your duties:
- Processing customer orders and schedules
- Updating and maintaining the ERP system
- Handling customer enquiries via phone and email
- Supporting orderbook management and contract reviews
- General administration and office support
The ideal candidate will have the following:
- Strong customer service and communication skills
- Good Microsoft Excel and Word knowledge
- Excellent organisation and attention to detail
- Ability to manage multiple tasks and priorities
- Previous office or administration experience
If you would like to be considered for this role, click apply now and a consultant will be in touch!
Customer Service Coordinator in Droitwich employer: SourceCo
At SourceCo Recruitment, we pride ourselves on fostering a dynamic and supportive work environment that values strong customer service and teamwork. As a Customer Service Coordinator in Droitwich, you will benefit from competitive pay, flexible working hours, and opportunities for professional growth within a well-respected company. Join us to be part of a culture that encourages collaboration and rewards dedication, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator in Droitwich
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses. It’ll help you shine when discussing your experience!
✨Tip Number 3
Show off your skills! If you’ve got strong Excel and Word knowledge, be ready to demonstrate that in an interview. Maybe even bring along a portfolio of your work or examples of how you've used these tools effectively in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Customer Service Coordinator in Droitwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Coordinator role. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Skills:Mention your proficiency in Microsoft Excel and Word, as well as your organisational skills. We love candidates who can juggle multiple tasks, so give us examples of how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s quick and easy, and ensures your application gets to the right place. Plus, we can’t wait to hear from you!
How to prepare for a job interview at SourceCo
✨Know Your Customer Service Basics
Brush up on your customer service principles. Be ready to discuss how you handle difficult customers or resolve conflicts. Think of specific examples from your past experience that showcase your skills in communication and problem-solving.
✨Familiarise Yourself with the ERP System
Since the role involves updating and maintaining the ERP system, it’s a good idea to research what systems are commonly used in customer service. If you have experience with any specific software, be prepared to talk about it and how you can quickly adapt to new systems.
✨Show Off Your Organisation Skills
This job requires excellent organisation and attention to detail. Prepare to share examples of how you've managed multiple tasks in a fast-paced environment. You might even want to bring a brief outline of how you prioritise tasks effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or what success looks like in this role. This shows your genuine interest and helps you determine if it's the right fit for you.
