At a Glance
- Tasks: Provide top-notch customer service for HGV parts and manage customer accounts.
- Company: Join a dynamic recruitment agency in Northampton with a focus on customer satisfaction.
- Benefits: Competitive salary, full-time hours, and a friendly work environment.
- Why this job: Be part of a team that values your input and helps you grow.
- Qualifications: Strong computer skills and a positive attitude are a must.
- Other info: Enjoy a Monday to Friday schedule with occasional Saturday mornings.
The predicted salary is between 29000 - 31000 Β£ per year.
A recruitment agency is seeking a Parts / Sales Advisor based in Northampton. This full-time permanent role involves providing customer service support for HGV parts and commercial vehicle components.
You will be responsible for:
- Handling business inquiries
- Managing customer accounts
- Ensuring order accuracy
Strong computer skills and a friendly attitude are essential. The position requires shifts from Monday to Friday, with some Saturday mornings. This role offers a salary range of approximately Β£29,000 to Β£31,000 per annum, negotiable based on experience.
HGV Parts Sales Advisor - Customer-Focused Parts Specialist in Northampton employer: SourceCo Recruitment
Contact Detail:
SourceCo Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land HGV Parts Sales Advisor - Customer-Focused Parts Specialist in Northampton
β¨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for HGV parts.
β¨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of scenarios where you can demonstrate your friendly attitude and problem-solving abilities. Role-play with a mate if you need to!
β¨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the company.
β¨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, weβre always on the lookout for passionate individuals who want to join our team.
We think you need these skills to ace HGV Parts Sales Advisor - Customer-Focused Parts Specialist in Northampton
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, especially in a sales environment. Share specific examples that demonstrate your friendly attitude and problem-solving skills.
Tailor Your CV and Cover Letter: Donβt just send out the same CV and cover letter for every job. We recommend customising them to reflect the skills and experiences that match the HGV Parts Sales Advisor role. Use keywords from the job description to show us youβre a perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless itβs relevant to the role, and make sure to proofread for any typos or errors.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at SourceCo Recruitment
β¨Know Your HGV Parts
Before the interview, brush up on your knowledge of HGV parts and commercial vehicle components. Familiarise yourself with common parts, their functions, and any recent trends in the industry. This will not only impress your interviewers but also show that you're genuinely interested in the role.
β¨Showcase Your Customer Service Skills
Since this role is customer-focused, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle inquiries effectively.
β¨Be Ready for Technical Questions
Expect some technical questions related to HGV parts and sales processes. Brush up on basic sales techniques and be prepared to discuss how you would manage customer accounts and ensure order accuracy. Showing confidence in your technical knowledge can set you apart from other candidates.
β¨Dress the Part and Be Friendly
First impressions matter! Dress smartly for the interview and maintain a friendly attitude throughout. A positive demeanour can go a long way in customer-focused roles, so let your personality shine through while remaining professional.