At a Glance
- Tasks: Process customer orders, handle enquiries, and support office administration.
- Company: Join a well-known client in Droitwich with a vibrant team.
- Benefits: Competitive pay at £12.75 per hour and potential for contract extension.
- Other info: Flexible working hours and a chance to develop your organisational skills.
- Why this job: Perfect for those who thrive in fast-paced environments and love helping customers.
- Qualifications: Strong communication skills and experience in customer service or administration.
The predicted salary is between 26500 - 27500 £ per year.
SourceCo Recruitment are currently recruiting for an experienced Customer Service Coordinator for a well-known client based in Droitwich. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys working in a fast-paced environment. This role is a 6-month maternity cover contract with a possibility of extension.
Salary: £12.75 per hour
Working hours (will vary during training):
- Monday - Thursday 08:00 - 17:15
- Friday 08:00 - 13:00
Your duties:
- Processing customer orders and schedules
- Updating and maintaining the ERP system
- Handling customer enquiries via phone and email
- Supporting orderbook management and contract reviews
- General administration and office support
The ideal candidate will have the following:
- Strong customer service and communication skills
- Good Microsoft Excel and Word knowledge
- Excellent organisation and attention to detail
- Ability to manage multiple tasks and priorities
- Previous office or administration experience
If you would like to be considered for this role, click apply now and a consultant will be in touch.
Customer Service Coordinator employer: SourceCo Recruitment
At SourceCo Recruitment, we pride ourselves on fostering a dynamic and supportive work environment that values strong customer service and teamwork. As a Customer Service Coordinator in Droitwich, you will benefit from flexible working hours, competitive pay, and opportunities for professional growth within a well-respected company. Join us to be part of a team that prioritises employee development and a positive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the role and the company. Plus, it gives you a chance to assess if it's the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It also keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Coordinator role. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Skills:Mention your proficiency in Microsoft Excel and Word, as well as your organisational skills. We love candidates who can juggle multiple tasks, so give us examples of how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get in touch with you quickly. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at SourceCo Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult customers or resolved issues in the past. This will show that you understand the importance of strong communication and problem-solving skills.
✨Familiarise Yourself with ERP Systems
Since the role involves updating and maintaining the ERP system, it’s a good idea to research what ERP systems are commonly used in the industry. If you have experience with any specific systems, be sure to mention that during the interview.
✨Show Off Your Organisation Skills
Prepare examples that highlight your organisational abilities. Think of times when you successfully managed multiple tasks or prioritised effectively. This will demonstrate that you can thrive in a fast-paced environment, which is key for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
